傲途格精選大衞惠特尼酒店的評論

The Aloft Detroit is a beautiful hotel! Everyone was so nice & very professional, so friendly and very helpful. They made you feel very special. It is in a great location, right across from Tiger Stadium & Ford Field, and only 1/2 mile from Little Caesars Arena. Lots of great restaurants withing walking distance. The rooms were very nice, exceptionally clean and the beds were so comfortable. Will absolutely be staying at the Aloft again!

I encountered an issue with the billing at this hotel as I was mistakenly charged twice, and despite my attempts to resolve the matter, Orbitz and the hotel have been uncooperative in reversing the additional charge. I strongly advise against booking a stay at this establishment, or using Orbitz for reservations. It has been a frustrating experience dealing with this situation.

Customer service was terrible , unable to reach the front desk and one of the employees simply stated that’s because they keep the phone off the hook. It was unsafe practice had we needed help . I would never stay here again and I hope others do not as well literally the valet staff were the only nice staff members.

I was charged $587.23CAD for changing the start/end dates of my stay (by 1 day) almost 1 month in advance. Upon arriving to the hotel, I was informed that the room I had booked was no longer available. I'm not sure what the point is of being charged such a great penalty for changing the dates of the room I booked. Since in the end, that room wasn't even available to me despite paying for it, and paying again in the form of a penalty in order to keep it for a different date. Before leaving the hotel, I also received an invoice incorrectly charging me $83CAD for "Re: fuel". I had to bring this up during checkout to be removed. Neither myself nor the representative checking me out knew what that charge was about.

We arrived around 4pm. While waiting in line for the valet, I jumped out to check in where I was told valet parking was available and just wait in the line. After 30-minutes, they closed valet parking and told us we had to find parking elsewhere. My husband drove around and paid for overnight parking and then walked back, where they had the valet open! Then they charged us for valet parking!! The room was fine but not worth the price. The toilet seat was broken and not secured. Location is great for Ford Field and Comerica Park, but I wouldn’t pay that price for it again!

Check-in was quick and easy. Valet was responsive and quick. I needed to change rooms and it was no problem, Jordan was awesome in making sure the next room was perfect. Many food options close by and breakfast for purchase at the hotel small market. Breakfast was good; but Iggy's Eggies is close by, fyi

The David Whitney building has been beautifully restored making it easy to imagine it’s former glory. The staff at Aloft was friendly. The rooms and property were clean. This was our second stay here and I wouldn’t be opposed to staying at Aloft again in the future.

We picked the hotel because of the location, but absolutely loved the room. The staff were extremely helpful and friendly. The building is beautiful. Valet parking was simple. Can't wait to go back.

This place is amazing! Historic and beautiful. Felt like Kevin Mcallister is Home Alone 2. Staff is kind and informative. Especially Kayla, she is just flat out good at her Job

The check-in and valet parking staff were all prompt and helpful. Lots of nice dining options nearby.

This hotel is very clean. I feel so good about staying there. I feel it is safe. For the things I want to do in Detroit, it is close by and I feel good about it.

Great stay! Great hotel - walking distance to everything. Staff was excellent! Hotel manager and bartender A+

They didn't have a corner room with a view as reserved. So I got stuck in a room that looked onto a dark courtyard with low light and bad windows.

The building was old and stately and well renovated. The staff members were friendly and attentive and helpful. Dining was limited. They only have valet parking. The cost exceeded the value for us.