庫埃羅智選假日酒店(Holiday Inn Express & Suites Cuero)

Checked us into a dirty room first. Loud children running up and down the second floor hollering. Foul Odor on first floor by the elevators smelled like poop sewage.

Awesome place to stay ,close to all the places we wanted to see.

The pool was dirty. The property had trash all around it. We found a dirty sock in our room that wasn’t ours. My daughter was meant to sleep on the pull out sofa (family of 5) and she was told that they didn’t have any sheets for it. They gave her 2 comforters, one with a big hole in it. The front desk worker was awesome and so nice, even though the rest of the stay wasn’t great. The room itself was mostly clean and my family said the breakfast was decent. I wouldn’t stay here again, but it wasn’t the worst place I’ve stayed either.

Only complaint is the curtains don't close and too much light comes into the room and makes it difficult to sleep.

Weather was bad. Lots of mud carried into the hotel by oilfield workers. Surgical bootees should be provided for them at the front door as is done at other hotels.

There must have been some confusion and misunderstanding about the room assignment. We had a gentleman from the front desk call us at almost midnight after being at a wedding for hours to ask my name and essentially why I was not in the room across the hall. That was a front desk issue because when we initially checked in the room we were assigned to looked half lived in and we were moved. The front desk clerk never updated the computer system and I believe they attempted to check someone else into the room we moved into. Bad for business and it could cause some frustration with your guests.

Expected the quality of the property to equal the cost and was disappointed

every thing was perfect. everyone was very kind and real professional specially the manager Paula.

Like most lodging in Cuero; the carpets and some furniture is dirty from all of the oil field workers using the facilities. Double edged sword.