We booked in at the Waverley inn to be greeted by eastern European ladies one doing ironing with no English and one with very broken and poor English pointing to a sign to ring a number and speak to a Donald. Donald arrived very scruffy and not what you expect from a manager. Staff did not know anything about the local area or that they would recommend things to do or where to eat and the excuse was they are not from here. We were told our room wasn't quite ready. Check in was from 2pm we arrived at 2.30 the excuse we got told was they're still hoovering and we had no towels and they would bring us some down. We got a family room. The things we noticed were missing light fixtures, mold in the shower walls, walls damaged by the bed, and the bathroom door did not lock, the shower temperature kept fluctuating from hot to cold, we also could not control the radiator in bathroom so this was on full. The breakfast is not continental it's just cheap food to save money and missing things like cheese and ham, It is also on a first come first serve basis. There is no daily room cleaning so buckets and towels are left unattended. I would not recommend this place at all I would class this as between a youth hostel a 1 star hotel not a "3 star hotel".
An ant infested, filthy, dilapidated dump! The stuff of nightmares! Liked · Nothing! Disliked · I booked 5 rooms for 9 people. We were touring Scotland on motorcycles, and we are not very picky, as long as the accomodation is comfy and clean. And boy did this place disappoint! The room I was in had extensive mould on the ceiling in both the bedroom area and bathroom, as had all the rooms. Both shower doors were hanging off, there was a foot gap at the top when the 2 doors were closed! I placed a bag on a shelving unit in the room and it fell to pieces literally! The TV was smashed where somebody had physically broken the screen. Everyone of the rooms were covered in mould. A number of the rooms were infested with ants! And it gets better! 2 of the guys entered their room to be met with a durex wrapper on the floor and dried blood on the carpet and floor! Curtains were falling down in all of the rooms. There was so much more wrong but I would have to publish this review in volume form! We have stayed in a lot of hotels over the years, with absolutely no complaints, but never in our wildest nightmares thought we would grace such a hellhole! It was evident none of the rooms were never cleaned prior to our stay and the bedsheets were not changed. How this place is not closed as a health hazard is beyond me! Needless to say we did not even consider breakfast the next morning as we could not wait to leave. I normally would check reviews before booking hotels for our trip, but this location was a last minute change. I would be very dubious about the origin of any review that appears to compliment this dive! Do not even contemplate staying here if you value your health!
翻譯
6/9
Steven M
入住日期 2024年7月
商務旅客
1.0/5
發佈於 2024年7月4日
This place is completely disgusting. From arrival with hallways full of rubbish and dirty linen (which was still there next day) Walls covered in cracks and damp Wardrobe with no hanging rails ♂️ Tiles broken in bathroom with pieces of tile left on floor Shower is minging covered in ***** and clumps of hair both in the tray and up the shower walls Floor carpet was sticky and the whole place had an overpowering curry smell
翻譯
6/7
訪客
入住日期 2024年10月
其他
1.0/5
發佈於 2024年10月21日
We came down to reception and complained about our room. Blood on walls, bedroom and bathroom uncleaned. We complained about the door jam, you can see into the room from lobby and vice versa. To be told there is maintenance. You cannot give a client a key for the room at check in and then on complaint say there is maintenance. Asked for another room and raise your voice. To be given a key to another room that had feces on the floor and STILL in the toilet.