來自住宿之回應: Hi Chi, thank you so much for your detailed review about your stay at Quest NewQuay - and for sharing photos as well! We’re really glad you enjoyed the peaceful location in Docklands, spacious apartment, and all the in-room amenities. It’s great to hear that the setup made your stay comfortable and convenient, and that our Superstar team assisted you. We look forward to welcoming you back to Quest NewQuay again soon - Matthew, Property Manager
來自住宿之回應: Thank you for your detailed feedback and sharing your insights! We’re glad you enjoyed the convenient location and had a more comfortable second stay. We’re sorry to hear about the first apartment experience and appreciate, and thank you for sharing the photo of the One Bedroom Apartment. We hope to welcome you again soon – Matthew, Property Manager
來自住宿之回應: Hi CM28, thanks for your review and for sharing your photos with us! We're glad you enjoyed the nearby NewQuay promenade – it really is a lovely spot for a walk, even in Melbourne's chillier months. We're glad to hear that you enjoyed the Two Bedroom Executive Apartment. We hope to welcome you back to Quest NewQuay again soon (maybe in the warmer months next time) - Matthew, Property Manager
來自住宿之回應: Hi there, we really appreciate your insights and 5 star review about your experience at Quest NewQuay :) Great photo's of the One Bedroom Executive Apartment, too! See you again the next time you visit Melbourne - Matthew, Property Manager
Xiyueyue
一室房
入住日期 2025年2月
情侶
4則評價
10/10
傑出
發佈於 2025年3月29日
地理位置優越,去哪兒都很方便
來自住宿之回應: Hi Xiyueyue, it's great to hear you loved our location in Docklands - what a great view from your apartment! Come back to Quest NewQuay again soon - Matthew, Property Manager
來自住宿之回應: Thank you for your wonderful review :) We're glad you enjoyed the Docklands Harbour views. See you back at Quest NewQuay - Matthew, Property Manager
Pyyyyyyx
一室房
入住日期 2025年3月
獨自旅遊
4則評價
10/10
傑出
發佈於 2025年4月6日
超出預期!
來自住宿之回應: Hi there Pyyyyyyx, thank you for your wonderful 5 star review about your stay at Quest NewQuay :) - Come back again for another exceptional experience - Matthew, Property Manager
Excellent service in pre-check-in phone call and during check-in at desk. Friendly staff, clean room with lovely toiletries but no coffee option and milk in fridge had been opened and not replaced. Lovely balcony, fast lifts but the location is a bit out of the way of transport and services.
翻譯
來自住宿之回應: Hi there, thanks for your detailed feedback and insights! We’re glad to hear you appreciated the smooth pre-check-in process, friendly service from our team, and the clean apartment with a lovely balcony. Apologies for the opened milk and lack of coffee options - we’ll address this with housekeeping and explore ways to improve our in-room amenities. For your next stay, feel free to ask Reception and we'll be happy to guide you to the free tram zone into Melbourne’s city centre or directions to Southern Cross Station, just a short walk away. We look forward to welcoming you back to Quest NewQuay again soon - Matthew, Property Manager