Room clean, good service, good everything,.....……..…………
翻譯
訪客
豪華雙床房
入住日期 2025年7月
家庭旅遊
1則評價
4.0/10
發佈於 2025年8月8日
The hotel lifts have not been working for the past two days, and we are currently staying on the third floor. It has been extremely difficult for us to go up and down the stairs, causing significant inconvenience. To be honest, they did offer to move us to a room on the first floor, but there's a noisy club on the mezzanine level, making it hard to rest. Additionally, the stairwell has no ventilation and is extremely hot, which adds to the discomfort. We kindly request a cancellation and refund due to these issues.
Very bad I don't recommend anyone to stay on it .
翻譯
來自住宿之回應: Dear Valued Guest,Thank you for taking the time to share your experience with us. We genuinely apologize for the inconvenience you encountered during your stay, particularly with the lifts being out of service. We understand how challenging it can be to navigate the stairs, especially on the third floor.We strive to provide our guests with a comfortable and enjoyable experience, and We regret that we fell short in this instance. We appreciate your understanding regarding the offer to move rooms and acknowledge your concerns about the noise from the club on the mezzanine level. Your comfort is important to us, and We're sorry that the alternate arrangement did not meet your needs.We also acknowledge your feedback about the stairwell conditions; we will address this promptly to improve the environment for our guests. Thank you for your patience and feedback. We value your input and hope to have the opportunity to serve you better in the future.Best regards,
訪客
高級特大床房
入住日期 2025年4月
獨自旅遊
1則評價
10/10
傑出
發佈於 2025年6月8日
Great hotel and services
翻譯
來自住宿之回應: Dear Ima,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed our amenities, cleanliness, surroundings, and service. Your positive feedback is truly appreciated and will be shared with our team, as it motivates us to keep providing exceptional experiences for our guests.We look forward to welcoming you back to our hotel in the future. If there’s anything specific you’d like to experience during your next stay, please don’t hesitate to let us know.Warm regards,
來自住宿之回應: 尊敬的 ZUHAIR,感謝您的好評,並感謝您抽出時間分享您的入住體驗。我們很高興聽到您認為我們團隊彬彬有禮、服務卓越。您的好評對我們意義重大,我們會與全體員工分享,以鼓勵我們繼續提供卓越的服務。我們期待在不久的將來再次歡迎您入住 The Avenue Hotel。此致,
Bryan7199
豪華雙床房
入住日期 2025年6月
家庭旅遊
6則評價
9.0/10
非常好
發佈於 2025年7月29日
Hotel was nice amd everything was perfect.
翻譯
來自住宿之回應: Dear Bryan,Thank you for your kind feedback and excellent rating!We’re delighted to hear that you found the hotel to be nice and everything to your satisfaction. Your comments about our amenities, service, and overall experience are truly appreciated and will be shared with our team.We look forward to welcoming you back to The Avenue Hotel – Doha for another great stay.Warm regards,
訪客
豪華特大床房
入住日期 2025年7月
獨自旅遊
1則評價
9.5/10
優秀
發佈於 2025年8月4日
The room is beautiful and the service is very good.
翻譯
來自住宿之回應: Dear Saichai,Thank you for your fantastic rating and kind words!We’re thrilled to hear that you enjoyed the beautiful room, excellent service, and our amenities. Your feedback is truly appreciated and motivates our team to continue delivering exceptional experiences.We’re also glad you found the surroundings pleasant and the overall stay luxurious and quiet — perfect for both relaxation and value.We look forward to welcoming you back to The Avenue Hotel soon!Warm regards,
來自住宿之回應: Dear Valued Guest,Thank you for your outstanding rating and for sharing your experience with us.We’re delighted to hear that you found our hotel suitable and comfortable during your stay. It’s wonderful to know that our amenities, cleanliness, surroundings, and service met your expectations.We truly appreciate your kind words and look forward to welcoming you to The Avenue Hotel in the near future.Warm regards,
訪客
高級特大床房
入住日期 2025年4月
情侶
2則評價
10/10
傑出
發佈於 2025年5月9日
رائع وجميل
翻譯
來自住宿之回應: Dear EISSA ,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found your stay to be wonderful and beautiful. Our team strives to create memorable moments for our guests, and your kind words are truly appreciated.We hope to welcome you back soon for another enjoyable visit!Warm regards,