Splendid location. Big room. The thing is they have nightclub. So perfect for party goers but slightly uncomfort for family
翻譯
訪客
入住日期 2024年5月
其他
3.0/5
發佈於 2024年5月23日
Like a lot of the reviews here, we stayed as part of the Qatar Airways stopover package...and like most reviews we found the hotel noisy. There genuinely seems to be 3 or 4 clubs in this place with club goers having access to floors with rooms. We had 2 4am wake ups of shouting in the corridor - staff seemed to do nothing about it. Not sure how this is 4 star hotel. Complained to Qatar Airways and they promised some kind of reimbursement...3 months later and nothing. Avoid this place.
We have been travelling for the last three months and can safely say that this is the worst experience yet. There are four nightclubs in the hotel which are open until 4am. In the evening there are many bouncers on the front door and around the lifts. Many drunken people and many women who appear to be ‘at work’. Apart from one member of the Front Office team, most were very rude and very abrupt. Do not stay at this hotel, especially if you have children. On the way back to the airport, the taxi driver kept apologising for the hotel and was insistent it wasn’t a reflection of Qatar, which I am pleased to say it wasn’t, however the hotel stay did leave a sour taste of our stay in Qatar. I have been a Senior Lecturer at a hotel management school and I will use this hotel as a case study of what not to do when running a hotel.
All the security from same place. the try men ho not give in money like nothing and when i ask for Mr Victor he protect his team before he know and hotel the care about staff not the guest . And the leady he will do anything just for number don’t come to this place all is a gang searching for money
Rooms are nice and big. I booked a Premium Deluxe Room through the Stopover program with discounted rates but it didn't have the advertised view to the Corniche. And that was the main reason I had chosen this hotel. Anyway, I loved the location, just 2 minutes walking from the Corniche. I tried to contact the hotel before arrival through mail, WhatsApp and message from their website but didn't get any reply at all. Damage deposit had been charged on arrival by credit card, on check out I got it back in cash. One or two days later my credit card had been charged a second time. After informing my bank it took a week to get my money back.
This place has decent rooms but is noisy and has an unsettling vibe. Also located close to CBD and Souq area. The senior supervisor at reception has appalling customer service skills as do a few of the reception staff. Not very welcoming just want cash upfront. Construction outside will be going for possibly another 6 months but the nightly bass thump coming from the nightclub on the 14th floor that goes to the early hours is permanent. We could hear it on the 8th floor so had to use earplugs. Would not recommend for families or single females. The presence of a lot of security staff in foyer especially at night does not bode well ie why is it necessary for such a presence? Staff servicing rooms and breakfast staff very nice. Breakfast not worth it as everything is cold at 7am! How can you allow that to happen? Try elsewhere in Doha as there is a good range of quality, friendly hotels. This is not one of them.