Very nice hotel, good breakfast, i like the hitel alot, will stay again
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MYUNGHWAN
2023年9月17日
공항까지 걸리는 시간이 다소 걸렸음
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Antonio
2023年12月5日
Hotel ótimo, estacionamento amplo grátis, bem localizado, quartos limpos e com mini cozinha, café da manhã com itens variados, tem lavanderia, academia, piscina limpa, restaurante maravilhoso anexo, funcionários atenciosos e atenciosas. Perto do Dolphin Mall, tem farmácia e supermercado relativamente próximos. Voltaremos, com certeza.
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Enriqueta
2023年11月27日
Fue una gran decisión escoger este hotel, su personal es muy cálido y colaborador. Aprecio mucho que nos permitieron ingresar antes del Check in, se los agradezco muchísimo. El desayuno es delicioso y fresco, tienen una estación donde preparan opciones deliciosas a la vista y una estación de yogurt Chobani muy original y deliciosa. En las tardes ofrecen happy hour con vino, cerveza, quesos y un delicioso pan, la atención del Sr. José es única, volveríamos siempre por el. El parqueadero es gratuito, no es muy grande pero siempre encontramos espacio. Muchas gracias a todos, seguirá siendo nuestro hotel de preferencia en Miami
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Agnaldo
2023年12月25日
O hotel é relativamente bom mas eu esperava mais . O café da manhã é péssimo . Pra voajar com a familia achamos o quarto bem apertada para 3 adultos e 1 criança .
Não voltaria a me hospedar
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Robert
2023年6月7日
While I appreciate the effort to create a Westin-inspired property, my recent stay was not up to par with my expectations. I encountered issues with cleanliness and maintenance, particularly with the toilets. The management could have been more responsive and professional in handling customer concerns. I would suggest that the management invest in better training and communication skills to ensure that guests have a better experience. I advise no one to stay here. I have honestly been all around the world and this place is by far the worst place that I’ve stayed at!
During my recent stay at the hotel, I encountered issues with the management, specifically with Mariano Marin. I found his attitude towards guests to be unprofessional and rude. He also lacked basic management and leadership skills. When I asked to speak with a manager concerning room charges, Mariano simply said, “Okay I’ll get a manager.” I went upstairs and 15 minutes later there was a knock on the door. To my surprise there stood four police officers and Mariano at the door. Mariano lied to the police and accused us of committing theft. He could have simply explained that we couldn’t charge things to the room. To make matters worse, Mariano let us charge snacks before, but he must had a sudden change of heart. I found this behavior to be unprofessional and unacceptable
The police officer stated that Mariano was a horrible manager. We also found out that Mariano is are fond of calling the authorities.
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Robert
2023年6月4日
This place was horrible, I advise no one to stay here. I have honestly been all around the world and this place is the WORST PLACE I have ever stayed at! They have rats and roaches at the property and are racist on all levels. This is not a clean property, the toilets stay broken & overflow which is totally unacceptable! The property claims they are a Marriott, I have stayed at Marriott property’s my entire life and this is not one of them at all! This is a direct correlation of management, they are super rude and horrible and should all be fired. Specifically Mariano Marin, the police officer who works there stated he was a horrible manager. Every time I went downstairs his pants was sagging and he had a rude attitude. Mariano was nonchalant about his job, had no pride concerning doing his job in the best manner! Mariano is a horrible representation of the company. Please I beg everyone do not stay at this property, go somewhere else. I would stay at a Motel 6 over this place. Please do not stay, zero star!!!