來自住宿之回應: Hi There,We immensely thank you for the valuable feedback provided. We are truly saddened to learn that certain experiences such as room size, lack of hot water did not match your expectations and certainly, our aim and standards. Please accept our sincerest apologies for the shortfalls. Nonetheless, it is thrilling to know that you had enjoyed the overall experience. We hope to have the chance to welcome you back soon to create alternative experiences and perhaps one that is utterly memorable. Stay Connected,NatiaManagement Office
來自住宿之回應: Hi There,We are saddened to hear that we were not able to meet your expectations, and this is not the level of service we aim to provide to our guest. We have taken note of your valuable feedback and will be passed on to relevant department to make improvements.Rest Assured Vida Crew is always here for your best experience.Stay Connected and We look forward welcoming you back.Sowmya, Management office
來自住宿之回應: Hi There,It’s fantastic to hear that you had a great time during your stay. Our crew works hard to provide the best experience possible, and your review is truly appreciated. Can’t wait to have you back for more good time at Vida!Stay Connected.NatiaManagement Office
來自住宿之回應: Hi There,Thank you for your feedback and we’re sorry that your experience did not meet your expectations at Vida Creek Hrabour. Your feedback is so important to us as we are all about perfect stays and good vibes - our crew will make sure to get this right!We believe that our crew was directly in touch with you to address all your concerns.Thank you again for sharing your feedback and trusting us to make things right for your next stay.We can’t wait to have you back at Vida!Natia, management office
coollov
豪華特大床房
入住日期 okt. 2024
商務旅客
4則評價
4.0/5
很好
發佈於 26 okt. 2024
還可以吧,在河邊
來自住宿之回應: Hi There,Thanks for your review.Can’t wait to have you back for more good times at Vida!Stay Connected.Natia Management Office
來自住宿之回應: Hi There,It’s fantastic to hear that you had a great time during your stay. Our crew works hard to provide the best experience possible, and your review is truly appreciated. Can’t wait to have you back for more good time at Vida!Stay Connected.NatiaManagement Office
來自住宿之回應: Hi Hami.Thank you for your feedback and we’re sorry that your experience did not meet your expectations. Your feedback is so important to us as we are all about perfect stays and good vibes - our crew will make sure to get this right. Rest assured that we will use your feedback as a tool for the betterment of the services and to enhance guest services. Thank you again for sharing your feedback and trusting us to make things right for your next stay. We can’t wait to have you back at Vida! Natia, Management Office
Shangjiaosheji
豪華房
入住日期 okt. 2024
商務旅客
6則評價
0.5/5
發佈於 31 okt. 2024
酒店太次了,隔音極其不好,這麼貴的酒店簡直就是害人,無法入睡無法入住
衞生:一般般
環境:差極了
來自住宿之回應: Hi There,We are truly sorry to hear that your experience did not meet your expectations at Vida Creek Harbour, particularly with poor soundproofing. Please accept our sincerest apologies for any inconvenience caused. We would greatly appreciate it if you could share your contact details with our Service Plus team at hithere.creek@vidahotels.com This will allow us to personally connect with you to discuss your feedback further and to make amends for your recent visit.Thank you once again for bringing this matter to our attention. We sincerely hope to have the opportunity to welcome you back in the near future.Looking forward to hearing from you soon.NatiaManagement Office
來自住宿之回應: Hi Nankaluolainazhouduru,We’re thrilled to hear you had a great stay with us!We can’t wait to welcome you back for more good times at Vida .Stay Connected.NatiaManagement Office
訪客
豪華房
入住日期 dec. 2023
商務旅客
20則評價
5.0/5
傑出
發佈於 7 jan. 2024
一家比較阿拉伯風的酒店
訪客
豪華房
入住日期 nov. 2023
商務旅客
14則評價
5.0/5
傑出
發佈於 31 dec. 2023
環境好,服務好,下午茶景觀很棒
來自住宿之回應: Hi There,Thanks for taking the time to share your positive experience!We are overjoyed to have been a part of your journey, and we look forward to creating more wonderful memories with you in future.Stay Connected.NatiaManagement Office
訪客
尊貴碼頭景轉角套房
入住日期 nov. 2023
與好友旅遊
9則評價
5.0/5
傑出
發佈於 17 nov. 2023
非常好,風景優美
來自住宿之回應: Hi There,We’re thrilled to hear you had a great stay with us!We can’t wait to welcome you back for more good times at Vida .Stay Connected.NatiaManagement Office
來自住宿之回應: Hi There,We immensely thank you for the valuable feedback provided. We are truly saddened to learn that with you had some challenges with reservation and had to wait a long time to receive the room. Please accept our sincerest apologies for the shortfalls. Nonetheless, it is thrilling to know that you had enjoyed the overall experience. We hope to have the chance to welcome you back in the near future to create alternative experiences and perhaps one that is utterly memorable. Stay Connected,NatiaManagement Office