杜拜派拉蒙酒店的評價

來自住宿之回應: Dear Leading Star,Thank you for sharing your thoughtful feedback. We are thrilled to hear that you had a pleasant experience with us. It’s wonderful to know that you enjoyed the spacious room, the thoughtful night lighting, and the beautiful view from your window. We’re also pleased that our location was convenient for you, with Dubai Mall just a short walk away.We’re glad that the daily provision of drinking water and the supermarket on the first floor met your needs. We strive to provide our guests with everything they might need for a comfortable and convenient stay, and it’s rewarding to know that we succeeded in doing so for you.Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay."Regards,Nicholas ChalmersDirector

來自住宿之回應: Dear Leading Star,Thank you for sharing your feedback. We sincerely apologize for any discomfort you experienced during your stay. Your comments are important to us, and we appreciate the opportunity to address your concerns.Regarding the mirror in the room, we understand how design elements can influence your comfort, and we will review this to ensure it aligns better with guest preferences. We also take note of your comments about sound insulation and will explore ways to improve the overall room experience.In terms of the bedding, we regret that the bed and pillows did not meet your expectations. We do offer a variety of pillows upon request, and we encourage guests to let us know if any adjustments are needed during their stay.We also appreciate your feedback on breakfast, and we are sorry that it did not meet your expectations. We will review the variety and quality of the offerings to ensure we can enhance the dining experience for all our guests. Your observation regarding parking is also noted, and we will work to make this process clearer and more convenient for all guests moving forward.We value your input as it helps us continuously improve our services, and we hope to have the opportunity to better meet your expectations during a future visit.Regards,Nicholas ChalmersDirector

來自住宿之回應: Dear Leading Star,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations. Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed. Thank you for choosing our high-class hotel and for being a part of our story.We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector

來自住宿之回應: Dear Leading Star,Thank you for sharing your feedback with us. We are glad to hear that you found our hotel’s facilities and services to your satisfaction. However, we sincerely regret the inconvenience caused by the unsolicited calls from local real estate developers. We take your privacy and comfort seriously, and we will review our practices to ensure such issues are addressed.Your comments are valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Regards,Nicholas ChalmersDirector

來自住宿之回應: 親愛的領導明星， 感謝您給我們 5 星評價！ 請知道，我們真的被您真誠而可愛的話語所鼓舞。讀到這樣的評論給我們帶來了巨大的快樂。我們非常感謝您慷慨地提及所有細節，讓您在杜拜派拉蒙酒店的住宿成為難忘的體驗。 我們期待為您的下次光臨帶來更好的體驗，請不要讓我們等太久。 非常感謝。 問候， 帕斯卡·艾格斯泰特 導演

來自住宿之回應: 親愛的伊萊恩， 對於您在杜拜派拉蒙酒店入住期間所經歷的不便，我們謹致以最誠摯的歉意。請注意，我們已立即解決該問題，並已採取必要措施來糾正這種情況。 您的回饋對我們來說是一個寶貴的提醒，讓我們繼續努力為所有明星提供無縫體驗。 對於造成您的不便，我們再次表示歉意，並感謝您向我們提請注意此事。您的回饋有助於我們改進，我們希望未來有機會重新獲得您的信任。 問候， 帕斯卡·艾格斯泰特 導演

來自住宿之回應: Dear Leading Star,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the unwanted phone calls you have been receiving. Please rest assured that we take your privacy and personal information seriously. We have not shared or published your contact number with any external parties.We understand your concerns and will investigate this situation thoroughly. In the meantime, we will ensure that no further calls are received. Your comfort and privacy are our top priorities, and we are committed to resolving this matter promptly. We appreciate your understanding.Regards,Nicholas ChalmersDirector

來自住宿之回應: 親愛的領導明星， 得知您在飯店的入住體驗未達您的期望，我們深表遺憾。主題風格可能不適合所有人，我理解您對工作人員和大型旅遊團的存在的擔憂。您的回饋很有價值，我將確保將您的意見轉達給管理團隊進行審核。 如果我們可以採取任何具體措施來改善您的體驗，或者您希望我們解決任何特定問題，請告訴我們。我們的目標是為所有客人提供舒適愉快的住宿體驗，您的回饋在這方面對我們很有幫助。 感謝您與我們分享您的想法，我們希望有機會在您入住期間為您提供更好的服務。 問候， 帕斯卡·艾格斯泰特 導演

來自住宿之回應: 親愛的領導明星， 感謝您選擇入住我們杜拜派拉蒙酒店。 我們期待為您的下次光臨帶來更好的體驗，請不要讓我們等太久。 問候， 帕斯卡·艾格斯泰特 導演

來自住宿之回應: Dear Leading Star,We apologize for the negative experience you had during your stay at our hotel. It's disheartening to hear that the service attitude of our staff did not meet your expectations. We strive to provide excellent service to all our guests, regardless of their background or ethnicity, and we apologize if you felt otherwise. Your feedback regarding the luggage handling and door lock issues is noted, and we will address these concerns with our team to ensure a smoother and more efficient experience for our guests.We regret any inconvenience caused by the nearby construction sites, as they may have affected your stay. Regarding the TV issue, we apologize for the inconvenience caused. We will investigate and resolve this matter to ensure a more practical and enjoyable experience for our guests.We appreciate your feedback and take it seriously as we continuously work towards improving our services and facilities. We understand that your experience fell short of your expectations, and we apologize for any inconvenience caused. Your feedback will help us identify areas for improvement, and we hope to have the opportunity to provide you with a better experience in the future.Please be so kind to share your preferred contact details to further rectify your experience.I hope that I can convince you to change your mind and give us another try.Regards,Pascal EggerstedtDirector

來自住宿之回應: Dear Leading Star,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.Regards,Pascal EggerstedtDirector