來自住宿之回應: Dear Guest,Thank you for sharing your feedback. We deeply regret to hear about your experience and sincerely apologize if any member of our team made you feel uncomfortable. This is certainly not the standard of service we strive to provide, and we take your comments seriously.Regarding the smell you mentioned, we apologize for any inconvenience you experienced during your stay, your feedback is valuable to us, Unfortunately, the sewage treatment plant around the hotel produces an unpleasant odor and we are working hard to find a solution to reduce the odor.We are committed to delivering a positive experience for everyone, and we would love to have the opportunity to welcome you back to show you the true level of service we are known for.Warm regards,Nakash.MA Reception Team Leader
來自住宿之回應: Dear ShijiewuxiandaThank you very much for your outstanding review and for choosing Premier Inn Dubai Dragon Mart as your go-to hotel for business trips. We are delighted to hear that you find our location convenient and that you appreciate the variety of our breakfast offerings.We are also glad that you found the taxi service helpful and that the airport transfer cost was reasonable. Our team strives to provide a comfortable and convenient experience for all our guests, and your kind words are truly appreciated.We look forward to welcoming you back on your next business trip and ensuring another pleasant stay.Warm Regards,Nakash.MAReception Team Leader
來自住宿之回應: Dear Guest,Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and appreciated our service, location, breakfast, gym, and parking facilities. It is especially rewarding to know that our efforts to provide a comfortable and enjoyable experience for families were recognized.Our team works hard to ensure that every guest has a pleasant and seamless stay, and your kind words about our service and amenities mean a lot to us. We will be sure to share your compliments with our staff they will be delighted to hear them.We look forward to welcoming you and your family back on your next visit and providing another fantastic experience.Warm Regards,Nakash.MAReception Team Leader
訪客
可吸煙雙人房
入住日期 2025年9月
商務旅客
11則評價
7.0/10
發佈於 2025年12月3日
大半夜突然煙霧報警,整棟樓人都被叫起來了,半夜2點啊。。。。其餘都還好!
來自住宿之回應: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the smoke alarm going off during your stay. We understand how disruptive this must have been in the middle of the night and truly regret any discomfort it caused.We are glad to hear that everything else met your expectations, and we appreciate your understanding. Your comments will be shared with our team to ensure we review our alarm system procedures and minimize such occurrences in the future.We hope to have the opportunity to welcome you back to Premier Inn Dubai Dragon Mart for a more peaceful and comfortable stay.Warm Regards,Nakash.MAReception Team Leader
訪客
家庭房
入住日期 2025年10月
商務旅客
21則評價
9.5/10
優秀
發佈於 2025年11月13日
挺好的,不過樓下的配套設施少。飯店,超市少
來自住宿之回應: Dear Valued Guest,Thank you very much for taking the time to leave a review.Your feedback is truly valuable to us, and we are thrilled to hear about your positive experience. I’m sure your kind words will serve as great encouragement to all our team members, as we continuously strive to improve the quality of our services.Earning your trust is what drives us, and we sincerely hope to welcome you back soon.Best regards,Bakr SakrOperations Manager
來自住宿之回應: Dear Guest,Thank you for choosing to stay with Premier Inn Dubai Dragon Mart. It was a pleasure to have you as our guest.We sincerely apologize for the inconvenience you experienced. Your feedback highlights areas where we can improve. Rest assured, we will address this with our team to ensure a more seamless and responsive service in the future.Your feedback is valuable in our efforts to enhance the overall guest experience.Please accept my apologies for any dissatisfaction you experienced during your stay.Look forward to welcoming you back soon and strive to achieve a full score.Warm Regards,Nakash.MAReception Team Leader
來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your review and feedback regarding your recent experience at Premier Inn Dubai Dragon Mart Hotel.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.Earning your trust is what drives us, and we hope to see you with us soon!Best regards,Bakr SakrOperations Manager
來自住宿之回應: Dear Valued Guest,Thank you for sharing your feedback and for choosing to stay with us for seven nights. We’re delighted to know you found the room spacious and enjoyed our amenities, cleanliness, and service.We appreciate your comments regarding the highway noise and apologize for any inconvenience this may have caused to your sleep. Your suggestion about requesting a room facing Longcheng is very helpful, and our front desk team is always happy to assist guests with room preferences whenever availability allows.We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Warm Regards,Nakash.MAReception Team Leader
訪客
無煙雙人房
入住日期 2025年7月
商務旅客
17則評價
10/10
傑出
發佈於 2025年8月17日
Super clean and nice place to stay near international city.
翻譯
來自住宿之回應: Dear Guest,Thank you for choosing to stay with Premier Inn Dubai Dragon Mart. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a wonderful and comfortable stay with us and happy to hear that everything exceeds your expectations. We truly appreciate your positive feedback about our hotel and our hotel staff.Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcoming you back to Premier Inn Dubai Dragon Mart. Soon.Warm Regards,Nakash.MAReception Team Leader,
來自住宿之回應: Dear Valued Guest,Thank you very much for sharing your review and feedback regarding your recent experience at Premier Inn Dubai Dragon Mart Hotel.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.Earning your trust is what drives us, and we hope to see you with us soon!Best regards,Bakr SakrOperations Manager
來自住宿之回應: Dear Foxstar,Thank you for taking the time to share your experience with the Premier Inn Dragon Mart Hotel.We're delighted to hear that you had such a wonderful experience at our hotel, we're thrilled to know that you enjoyed your stay, the facilities as well as our comfortable rooms, friendly hospitable team and room service, and our amazing rooms offer a variety of setups to accommodate different guests' requirements. We are looking forward to welcoming you again at Premier Inn in the near future.Kind regardsMohamed AfifyReception team leader
匿名用戶
無煙雙人房
入住日期 2025年2月
情侶
10則評價
9.0/10
非常好
發佈於 2025年3月8日
It was a very pleasant stay. It takes 20 minutes to reach downtown if you're driving or taking a taxi, but pretty far away if you commute by bus and metro - it will take an hour and way more if there is a traffic jam. So if you consider getting around using public transport, then there might be better options. But overall, the staff is really nice and friendly, and staying at the Premier Inn chain is one of the best choices.
翻譯
來自住宿之回應: Dear Valued Guest,Thank you very much for taking the time to leave a review.Your feedback is valuable to us, and we are thrilled to hear about your positive experience.We look forward to the opportunity to serve you again soon and exceed your expectations.Warm Regards,Bakr SakrOperations Manager
來自住宿之回應: "Dear Guest, Thank you for taking the time to share your experience with Premier Inn Dragon Mart Hotel.We're delighted to hear that you had such a wonderful experience at our hotel, we're thrilled to know that you enjoyed your stay, the facilities as well as our comfortable rooms.Our rooms are a primary factor in our success and key to satisfying our guests and I am sorry we did not meet your expectations on this occasion. Please be assured the issues you have raised will be investigated by our Housekeeping Manager and rectified immediately to prevent disappointment for future visitors and guests.Kind regardsMohamed AfifyReception team leader
來自住宿之回應: Dear Valued Guest,Thank you very much for your outstanding review and kind comments. We are truly delighted to know that you had an excellent stay and found our hotel clean, convenient, and well connected.It’s especially rewarding to hear your praise for our friendly and helpful front desk team your appreciation will certainly be shared with them.We sincerely thank you for choosing Premier Inn Dubai Dragon Mart and look forward to welcoming you back again on your next visit.Warm Regards,Nakash.MAReception Team Leader
來自住宿之回應: Dear Allen,Thank you for taking the time to share your experience with the Premier Inn Dragon Mart Hotel.We're delighted to hear that you had such a wonderful experience at our hotel, we're thrilled to know that you enjoyed your stay, the facilities as well as our comfortable rooms, friendly hospitable team and room service, and our amazing rooms offer a variety of setups to accommodate different guests' requirements. We are looking forward to welcoming you again at Premier Inn in the near future.Kind regardsMohamed AfifyReception team leader