來自住宿之回應: Dear Valued Guest, Thank you for taking your valuable time to post your review on Ctrip following your stay at Shangri-La Dubai.We regret the inconvenience you experienced during your recent stay. Please rest assured that your feedback has been shared with the respective Division Heads to review and tackle. It is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we look forward to exceeding your expectations during your next stay at Shangri-La Dubai.Yours sincerely,Hakan OzelVice President Operations & General Manager, Shangri-La Dubai
匿名用戶
海景三卧室公寓
入住日期 2025年6月
家庭旅遊
11則評價
7.2/10
發佈於 2025年7月24日
馬馬虎虎,勝在有合適6個人出行的大套房。酒店裝修已經很老了。
來自住宿之回應: Dear Valued Guest, Thank you very much for taking the time to share your review on Ctrip about your stay at Shangri-La Dubai. We genuinely appreciate your feedback about the overall hotel decor feeling outdated. Your comments are appreciated and will be considered as we explore future upgrades to enhance the guest experience. It is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we look forward to exceeding your expectations during your next stay at Shangri-La Dubai. Yours sincerely,Hakan OzelVice President Operations & General Manager, Shangri-La Dubai
訪客
一室公寓
入住日期 2026年4月
與好友旅遊
28則評價
10/10
傑出
發佈於 2026年5月31日
Perfect staff
翻譯
來自住宿之回應: Dear Valued Guest, Many thanks for taking your valuable time to post your review on Ctrip following your stay at Shangri-La Dubai.We appreciate your kind words about our colleagues. We will definitely share your compliments with the team. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours sincerely,Hakan OzelVice President Operations & General Manager, Shangri-La Dubai