The maintenance staff is very helpful and Professional. One call and they are there to help you immediately. Very polite and sincere. I would rate them 5 stars .during our stay they made things very easy for us which gave us more comfort to live here. Property ,manager and staff is very nice.
翻譯
Akhil K
入住日期 2024年8月
獨自旅遊
5.0/5
傑出
發佈於 2024年9月28日
Mohmd. Mustaquem is a very excellent guy. He cleans up my room every day. Whenever i enter my room in the evening it feels like i am checking into a new room. Mashallah. He is a nice human being who takes hygiene as his first priority. I would love to give him 100/100. He is so keen on his work. He washed my dishes and made my room look like a beautiful one.
翻譯
Deepa K
入住日期 2024年8月
家庭旅遊
5.0/5
傑出
發佈於 2024年9月7日
The staff members all are very helpful and Good, the house keeping staff Vrinder has been very hard working and courteous and has been doing very through cleaning of the room and has made our stay very comfortable, we have been a regular guest of your Xclusive Maples hotel and have found our stay always very welcome
翻譯
來自住宿之回應: Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback on our services and staff. Constant efforts are put in to train our team on the importance of personalized and unobtrusive service. It is so encouraging to know that our team members are successfully delivering on this front. The entire team especially Vrinder highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Maples Hotel Apartments
訪客
入住日期 2024年9月
其他
5.0/5
傑出
發佈於 2024年10月19日
The housekeeping guy named Ram was very friendly and kind enough. It's an asset for the hotel to have such a staff. Moreover, the overall experience with the hotel also was not bad. All the other staff was also co-operative including but not limited to Abhishek and Obaid.
翻譯
Darsini R
入住日期 2024年8月
家庭旅遊
4.0/5
很好
發佈於 2024年9月19日
We have been staying in XCLUSIVE maples for sometime so far it has been good Very reasonable in terms of price and quality. Recommend for short and long stays for families. Thanks for the recommendation earlier. Excellent housekeeping from Mr. Mustaquem
翻譯
來自住宿之回應: Dear Valuable Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback on our services and staff. The entire team especially Mustaqueem highly appreciates your gracious comments. Thank you once again for your review and we are looking forward to host you back at Xclusive Maples Hotel Apartments in the vibrant city of Dubai soon again. The place to stay, A home when away. Warm Regards, Management Xclusive Maples Hotel Apartments
訪客
入住日期 2024年7月
其他
1.0/5
發佈於 2024年8月20日
This is the worst hotel I've ever checked into. The bedsheet had stains, so I asked the front desk for a replacement, but they said there were no extra linens available, even though I was willing to pay for them. How can a hotel not have extra linens? When I mentioned that the Wi-Fi wasn't working, the receptionist said it hadn't been set up yet because he was too busy. Unbelievable! Even after getting to my room, they hadn't completed the check-in process. To make matters worse, I saw a cockroach in the kitchen. I barely slept, and after such a tiring day, this experience was incredibly disappointing. I would not recommend this hotel to anyone.
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訪客
入住日期 2024年6月
其他
5.0/5
傑出
發佈於 2024年7月21日
I had the most comfortable stay here. I stayed for 07 nights and I did not face any problem at all. Everything was smooth. Staff are nice and very accommodating. They are always willing to help and assist me whenever I need it. I was also able to get a complimentary early check-in which I loved. Would definitely come back!
翻譯
訪客
入住日期 2024年1月
家庭旅遊
1.0/5
發佈於 2024年2月29日
Quand je vois les commentaires de 2017 je confirme qu’il n’y a eu aucune amélioration voit même une dégradation. Horrible a fuir surtout si vous venez pour des vacances en famille. Il y a des cafards tous les soirs je fermais mes valises de peurs d’en emporter chez moi. L’odeur s’explique par les moisissures dans le plafond et la douche de la salle de bains. J’ai croisé un cafards dans la salle de bains et un qui sortait de sous le frigo de la cuisine. Et 2 types de moucherons. Je vous mets les photos pour que vous compariez avec celles disponibles. Et leur management laisse à désirer je me demande s’ils respectent les droits de leurs salariés ils les traitent vraiment très méchamment.