Sonder Mountjoy Square

Sonder Mountjoy Square的評價

Sonder Mountjoy Square

39 Gardiner Street Upper, Rotunda, 都柏林, 都柏林郡, 愛爾蘭查看酒店詳情
Sonder Mountjoy Square
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Sonder Mountjoy Square 的真實住客評語

7.0/10
8則評價
真實評價
位置7.0
設施7.0
服務7.0
衛生程度7.0
篩選條件:
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所有評價(8)
正面評價(4)
附有相片或影片之評價(1)
負評(4)
Manbahaojiananfeng
入住日期 2023年11月
情侶
59則評價
6.0/10
發佈於 2024年2月20日
也就這樣,房價不便宜。老公寓改造
DianaPalma
入住日期 2023年11月
情侶
2.0/10
發佈於 2023年12月11日
Não gostei de nada, apartamento não corresponde fotografias no site. O apartamento estava sujo, e nada foi feito para resolver a situação! Duche e sanita entupidos! Mandei e-mail a reclamar, disseram que iam limpar e não limparam. São uns mentirosos!!
翻譯
來自住宿之回應: Hi Diana, your candid feedback is important to us. It saddens us that your stay was disappointing. We want all of our guests to enjoy a clean and relaxing visit, and we're sorry that this wasn't the case. Cleanliness is one of our top priorities — we'll review our procedures with our team to ensure a higher standard is met. Please accept our apologies for the trouble with the re-cleaning of your space. Should you decide to give us another chance, we'd love to make it up to you.
Charlene H
入住日期 2024年4月
商務旅客
2.0/10
發佈於 2024年5月22日
Absolutely disgusted by this hotel/apartment. Booked for work and on arrival unable to check in as they needed myself to do it and was for one of our employees. They finally let him stay as it was so late. Booked a superior apartment @ £1500 and got the attached photos. Broken door, unsafe and freezing due to bein gin the basement. The only positive I have is that I contacted customer service and they changed the booking to another hotel and did offer a free taxi but we have a work van so didn't need. Got a refund for that one night which was good of them.
翻譯
6/10
來自住宿之回應: Thank you for taking the time to share your thoughts. We’re sorry for any miscommunication regarding a front desk. Our app is designed as a virtual concierge, and guests can check in on their own time. We also have a local team available if you need any assistance in person. For our guest's safety, we require the person on the reservation to check in online, but we're sorry that this was different than you expected. We appreciate your flexibility and hope to show you a more seamless experience next time.
訪客
入住日期 2024年4月
獨自旅遊
8.0/10
很好
發佈於 2024年5月24日
Location is excellent !! Could have a bigger sign out front to help with finding the hotel. The rooms are fabulous, clean, large and comfy but the bed was uncomfortable being lumpy and had big dents in mattress on both sides is mattress. The bathroom had a bad smell but I think that may be an issue in Ireland entirely 🤷‍♀️ hotel staff were helpful.. also I booked the hotel with a laundry but it was out of order which was another cost to me finding a laundry. Overall great hotel. Felt very safe being a solo traveller
翻譯
SeabreezeSeekers
入住日期 2024年4月
情侶
4.0/10
發佈於 2024年5月22日
Very disappointed in our first try staying at a Sonder. Mildew smell in bathroom and bedroom,leaky shower, very small bed, overwhelming bed cover, dirty towel from prior occupant left in bathroom, stale water left in coffee maker, dodgy area to stay. Only bright spot was friendly staff and easy check in and out.
翻譯
來自住宿之回應: Thank you for your honest review. Our team has been notified about the issues you experienced with cleanliness and maintenance in your space. We clearly dropped the ball and hope you can accept our sincerest apologies. Should you decide to give us another chance, we'd love to make it up to you.
MelindaErasmus
入住日期 2023年12月
獨自旅遊
10/10
傑出
發佈於 2024年1月13日
Very clean and stunning apartment. Helpful staff and very attentive chat support also. All facilities worked well and I’d highly recommend sonder even for family holidays. They are willing to help with whatever was needed and go the extra mile to make the stay a memorable one
翻譯
來自住宿之回應: Thank you so much for your kind words. We hope to see you again soon for another memorable visit.
訪客
入住日期 2023年11月
其他
10/10
傑出
發佈於 2023年12月26日
Room was spacious and warm, very comfortable beds and very friendly and helpful staff. Travelling with elderly family who had limited mobility, the reception staff were incredibly helpful - including arranging for a room which avoided stairs and was convenient to the entrance. Overall an excellent experience.
翻譯
Sofia P
入住日期 2023年10月
情侶
2.0/10
發佈於 2023年11月19日
Do NOT book with Sonder TL;DR: Booked a Dublin apartment with Sonder and on the day of the flight to Dublin, my girlfriend and I saw that our accounts had been BLOCKED. We didn't receive any notification of this happening and after reaching Customer Support, we were told our booking was CANCELLED and there was NOTHING they could do, we had to book something else. We arrived Dublin at around midnight without a place to stay, even though we did the whole booking process correctly.
翻譯
來自住宿之回應: Your feedback is important to us. We're sorry we couldn't host you. At Sonder, we take a very cautious and secure approach to the bookings we accept out of respect for our guests, employees, neighbors, and partners. You should've received an email explaining why your reservation was canceled. If you have further questions, please don't hesitate to reach out.