杜布羅夫尼克Dubrovnik Days附近酒店

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

我和丈夫去過我的生日,我能說什麼。這家酒店太漂亮了。優質的服務,優秀的員工,令人驚歎的酒店。愛愛愛愛!餐廳工作人員非常樂於助人,爲我們想要的東西做了烹飪。煮煎蛋卷的馬麗娜總是微笑着走開,很有幫助。

很棒的酒店挑不出毛病。單憑景色就值得入住。房間非常寬敞舒適,淋浴很棒,洗浴用品種類繁多。總共認爲5家酒店有8個游泳池。我們喜歡皇家藍色島嶼的泳池酒吧。我唯一的遺憾沒有預訂海景,這是必須的。早餐很棒,我大部分時間都吃煎蛋,但有各種各樣的水果,沙拉麪包肉和魚,以及麥片和一些熱食物。酒店很乾淨,如果你只是想坐不喝酒,工作人員就不會和你說話。酒店裏沒有餐點,但食物看起來不錯。進入酒店的每個人都被我們一定會回來的景色所震撼。杜布羅夫尼克本身有如此寒冷的氛圍,我們喜歡它

Nice clean modern hotel situated a few minutes walk from the marina. The room was well appointed with a comfortable bed, although the pillows were a bit on the soft side for me. The Nespresso machine for a coffee in your room was a very nice touch. The bathroom was very clean, with a walk in shower, but the only toiletries provided were a squeezy bottle of shower gel, and a similar dispenser of soap by the hand basin. A little bit of conditioner, or lotion would have been nice. Breakfast is a help yourself buffet affair, with a very good varied selection fruit, cereals, cheese, cold meats, along with eggs, bacon sausages etc. Would be happy to stay there again

店主向我介紹了推薦的餐廳,對我很好。交通很容易與我聯繫,非常好。

This is a lovely hotel, clean rooms with good supply of hot water & easy to control air-con, clean pool, free pool towels and free safe (no deposit required), pleasant and welcoming staff. Great breakfast with lots of choice. The hotel kindly prepared us a packed breakfast one morning as we had booked an early trip. Also they were quite happy to provide us with an early morning call. Live music is provided several nights a week in the pool area and is good, and not overly loud. Poolside food is excellent and not too pricey. There are vending machines in the hotel so you can get cold drinks and snacks at any time, however they do appear to be a bit temperamental. I was concerned before I arrived after seeing some reports of construction work outside the hotel but in my opinion it has little impact on the hotel. The work is being carried out to the harbour road, so there is some disruption to the view of the boats and beyond from the hotel pool area. However in terms of noise, we experienced none during our stay other than a couple of lorries passing along the road. In terms of access, if you turn left outside the hotel gate, you can easily walk into the town on a well made road and footpath. If you turn right, it is rough underfoot and not suitable for high heeled shoes or pushchairs, but anyone wearing flat shoes and able-bodied is fine (but to be honest, there's little need to turn right). The buses run frequently into Old Dubrovnik (2 euros each way) and the bus stop is about a 10 mins amble up the hill on the roundabout (slightly less if you use the steps on the left after the hotel as it's a short cut). Plenty of restaurants up the hill and across the road to the pedestrian walkway to the beach. Lots of choice.

This hotel's main fault was it had bad air conditioning. We called for help and ours worked fairly well but others in our group had issues with the heat in their rooms. We had a dinner buffet which was so so without many choices of food nor very tasty food but the dining area was pleasant. We had a nice view from our room which could see the sea in the distance. And the walk to the old town section of Dubrovnik was fairly easy down hill. There was a bus #4 to get back up the hill to the hotel from the nearby square where the Pile Gate access is located. You first buy a ticket at the little kiosk across from where the bus picks you up for just under 2 euros. The hotel's pool had delightfully cool water.

當我們開車上去時,第一印象是建築非常大,沒有那麼吸引人,但是花園很吸引人。一個長長的評論,但我希望這能給遊客一個準確的瞭解期望的圖片。我中午到達酒店,但我的房間還沒有準備好,所以我去了酒吧區吃午飯。酒店的食物很貴至少與英國的價格相同,如果不是更多的話,我吃了凱撒沙拉和冷飲大約20英鎊。我的房間在1點之後就準備好了。我選擇了這家酒店,因爲它被列爲四星級。但是,他們顯然沒有在封鎖期間花時間裝飾和刷新那些看起來很疲憊的房間。我不知道是什麼使它成爲四星級,因爲沒有太多東西使這家酒店脫穎而出。通往主要餐廳的電梯之一已經停運,我整個住宿都停留在4樓,沒有明顯的修復嘗試。加點牀很大,很舒服;有足夠的懸掛空間;它相當乾淨;有一個水壺和杯子,有茶、咖啡和糖,但沒有爲客人提供茶的牛奶,只是咖啡奶包。我確實要求牛奶,提供了最微小的罐子。WiFi 很好這在某種程度上彌補了電視的不足。減分點-克羅地亞顯然沒有數字電視,所以我房間裏的12個電視頻道是通過空中收聽的。英國廣播公司世界新聞,CNN和彭博社有3個英語頻道。在德國和意大利似乎有娛樂頻道,所以我不確定爲什麼在英國客人經常光顧的一家酒店裏,他們無法找到任何英語的娛樂頻道。電視不夠新,無法讓屏幕鏡像/鉻鑄件,所以當我想看任何東西時,我看了我的 iPad ,因爲 WiFi 足夠好。很多來訪的人都會和朋友一起去拜訪,但對於一些單獨的旅行者來說,一個體面的電視服務是必須的。浴室很乾淨,淋浴間很大(沒有浴缸),淋浴的水溫在燙傷和結冰之間變化,我根本沒碰水龍頭。另外毛巾是破舊的,看上去有點灰暗。每天有清潔,但牀單似乎根本沒有改變,除了枕頭套。我選擇了半食宿,而我的第一頓飯是自助晚餐。有好幾個電台,但沒有人解釋這些選擇是什麼。有很多選擇,意大利麪食,肉類包括雞肉,每日烤肉,牛排,沙拉,冷魚/肉。但沒有一個特別好吃或胃口。數量勝於質量。對晚餐服務的真正的批評是,他們不會爲你提供自來水如果你想喝任何必須購買的東西,包括水。我們的TUI旅遊代表已經提到克羅地亞的自來水是可以飲用的,所以酒店管理層的這個決定令人費解,而且似乎也出現了