達德利市Stourbridge Junction附近平價酒店預訂

退房時我給酒店寫了以下郵件(14天前沒有回覆)我們訂了一間家庭房,因爲我們帶着我們的小男孩,他4歲,他無法到達水槽,您可能想考慮在出售兒童家庭房時提供兒童的步驟,以便他們能夠到達洗手池並爬進浴缸。浴簾不是很乾淨,淋浴時粘住我的皮膚時感覺不舒服。見附圖。房間裏沒有提供或提供關於 Wi-Fi 的信息。電視上沒有電視指南。房間裏沒有冰箱。一家三口的衛生紙。沒有空調 我們被告知游泳池關閉了,這令人失望,但至少通知了即使它沒有反映價格。早餐是盧克溫暖的自助式,令人失望。我們還沒退房的時候管家在8.30am敲了門,我想提一下我們週二晚上住在伯明翰市中心的萬豪,這次體驗要好得多。總之,是一次非常失望的住宿。

事先與樂於助人的員工一起享受愉快的住宿,在我們到達之前照顧好我的行李幾天。靠近一些快餐店和高速公路。還有一些草地可以狗。只有一件事確保你的車在酒店的系統上註冊。我已經開了400英里,沒有意識到停車系統(好吧,我住在蘇格蘭的一個偏遠地區,不收費停車)。工作人員也從未提到過這一點,但他們在爲客人提供飲料和登記客人之間有點忙。我收到了一張100英鎊的賬單,我對它印象深刻(在上訴後最終減至20英鎊,儘管我證實我是該房地的居民)。

每次我在達力的時候都會去酒店

幫自己一個忙,再花40英鎊住附近更好的選擇。這與我住過的華美達相去甚遠。首先,房間裏瀰漫着陳舊的煙霧,吸菸燒遍了傢俱,看上去就像個旅舍。我要求換房間,他們顯然使用了從未質疑過的房間,隔壁房間略有改善。清潔度不適合動物,因爲我們沒有使用淋浴,因爲你會害怕抓到什麼東西。傢俱都是舊的,爛的,破爛的,牀是便宜的牀墊,我敢在牀單下面看。衛生間鉻到處都有黴斑。這還不算差,睡不着,因爲門、車、一晚上都在響。大約凌晨三點,一羣醉漢繼續大聲喧譁地吵鬧客人,直到六點左右,直到房間之間爆發了一場爭吵,火警就響了,只是不要打擾這個地方,它顯然被用來讓人們做他們喜歡做的事,****,破解一個知道還有什麼。它有一種非常不安全的感覺,他們有勇氣讓接待處看上去很優雅,有枝形吊燈,但其他地方是坑!

很不錯的酒店，乾淨整潔，早餐也不錯

Not a bed place very quite

I didn’t get the room I booked and paid for. I was travelling with my family, 2 of my sons have autism and I booked a suite with 5bedrooms so they could have a bedroom each and the rest of the family could be together. Also the suite had a lounge where we could sit as a family and my sons could have the routines we have at home. However we were moved to a different suite and I was advised that the room I had selected was being used on a long term rent and I couldn’t have it. This caused awful issues for my children and me to have to stay up all night to monitor them. There wasn’t any managers around to discuss the matter with and the service from the receptionist was awful. Just kept saying it will not be possible. I showed him my booking and explained why I needed the room I had booked and he just didn’t seem to care. The whole situation was just really upsetting. The rooms were clean enough, the showers were dreadful and there wasn’t enough crockery for everyone to have a drink or something to eat. The road noises were so loud at night even if I managed to go to bed I don’t think I would of slept! All night party went on the din of music played for most of the night. The suite we stayed in didn’t have a lounge or table facilities for my children to eat at. I have called the hotel daily since my stay and no manger will speak to me about my complaint or possible refund absolutely terrible customer service! The worst I’ve ever experienced! Wouldn’t recommend this hotel to anybody, save your money book somewhere else and probably cheaper for better!!