杜克醫學中心旅館

Awesome I stay there all time for my  Appointments  at Duke!!

My 87 year old Mama, who mobilizes in wheelchair and I stayed the night before an early morning surgery. Jenelle greeted and checked me in. Then she gave true Southern hospitality by assisting my mom out of the car, into her wheelchair and pushed her to our room while I handled bags. My Mama had been anxious about the surgery and was very tired after our hour long drive to Durham. Jenelle's kindness made her feel welcomed and helped calm her nerves. Her positive, happy attention was the highlight of our stay! Other staff we encountered were also courteous and helpful. The room itself was comfortable but could use the kind of cleaning only an update can effect. We were very grateful to have the room for the night.

The room was clean. Toilet is too low The girl fixing breakfast today April 2nd was great!! Very friendly and was doing a great job with all the orders she had!! The lady at check out, April 2nd was very nice!! The man and woman at the check in were ok

The staff was wonderful!!! With the stressful reason I was there they were so friendly and helpful. The cafe was great I ate there multiple times during my stay. The staff made me feel very welcome that I would definitely go back.

The Lodge staffing is superb. Very friendly. Very helpful. On this visit a dog started barking in the next room for quite a while around dinner time. One call to the front desk and the staff took care of it, so high praise for the staff! The room was very clean and comfortable. The bathroom was very clean and sanitized, but the sink was very slow to drain. Unfortunately the walls between the rooms seem to be paper thin and you are able to hear pretty much everything going on in the next room and hallways. Guests in the hallway at 5am would do well to think about the other guests who may still be trying to sleep. although the courtesy shuttle to the Duke University Medical Complex is very helpful. Overall the accommodations are adequate, but the thin walls will make me hesitate to book again unfortunately,

Great staff made last minute accommodations for 2 couples to be located next to each other in order to help assist one member with physical disabilities. Cafe staff were very friendly and professional. Shuttle driver, Harry, went beyond just driving and helped with wheelchair bound passenger. Highly recommend this hotel.

Bathroom needs maintenance the toilet needs attention it ran more of our stay the shower doors do not have a handle on the inside and the other one will not open. Only one grab bar in the shower. I believe this is not in compliance with the ADA.

We had an appointment at Duke Medical Center and this hotel was a great choice. During our stay it was raining and the hotel offered free shuttle. Just a very good experience overall! We would recommend this hotel.

Our stay was great. We had an appointment at Duke Cancer Center and the location was very convenient. All staff was very nice and helpful. The shuttle service was top notch. It was a pleasure chatting with Harry. We would definitely stay there again.