馬里奧特杜漢姆市景觀SpringHill套房

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There was nobody at the front desk to check us in. After a long day of traveling, we did not need to wait to get to our room. There was no housekeeping service even though we were staying 3 nights unless a special request was made. The tv did not work, and when we called for assistance nobody answered. There was no coffee at breakfast as well as waffle batter. Disappointing for the price we paid to stay there.

Hotel was absolutely beautiful. One issue: They put us in a room with no heat, Room 424. We had an handicap accessible room because we are both disabled. We called down to the front desk. The young lady was willing to move us across the hall at 421. She made sure the heat was working before she moved us, but it wasnt handicap accessible.

Everything was great but unfortunately everything had been used or could be used, had lavender in it. I am highly allergic and kinda wish this establishment others would be a free and clear from everyone who could have an allergy to scents. Or if there was a way to post what scents are used, if using scents.

Nice staff, great sized room, clean and welcoming! I don’t understand why you have to pay to park in the outdoor parking lot of the hotel…that seems like a money grab but it was a short 12 hour stay…just to sleep and shower