位於杜塞爾多夫,2022-01-10開業的杜塞爾多夫市中心希爾頓歡朋酒店,將是您旅途中的不二選擇。杜塞爾多夫火車總站位於距離該酒店大約300m的地方。著名的景點Fotograf auf der Litfaßsäule、Dusseldolf和Duesseldorf Hauptbahnhof均可步行很短距離到達。酒店為您在客房內配備了國際長途電話、熨衣設備和房內保險箱,所有入住的客人均可便捷的使用。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境,可供休憩。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Vapiano(西餐)、Kushi-Tei Of Tokyo(日本料理)或Et Kabuffke(其他)品嚐下一流的推薦美食。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店配備有商務中心,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2022.05.03
Μειναμε με τη συζυγο μου τρεις νυχτες.Το πιο ευκολο ηταν να το βρω.Βγαινοντας απο το κεντρικο σιγηροδρομικο σταθμο το βλεπεις στα 150 μετρα αριστερα.Καινουριο η ανακαινισμενο κτιριο,κομψο και συμπαθητικο.Εισοδοσ στο λομπυ,ομορφος χωρος που μερος του αποτελει και την αιθουσα πρωινου.Ανεβαινεις στα δωματια,δυο ανελκυστηρες γρηγοροι.Δωματιο,οριακα επαρκες σαν χωρος,καθαρο,μγαλο κρεβαττι,ανετο στρωμα,μικρη ντουλαπα,συσκευη καφε,χρηματοκιβωτιο,55 ιντσων 4Κ τηλεοραση,ανετο μπανιο.Καθημερινη καθαριοτητα οχι λεπτομερης,αλλαγη πετσετων αν το θελεις.Δεν υπαρχει πληρης ηχομονωση αλλα ειναι επαρκης.Το πρωινο δεν ειναι αναλογο ενος ξενοδοχειου 4 αστερων,χρειαζεται βελτιωση.Η τοθεσια ειναι τελεια.Με το τραινο μπορεις να πας οπου θελεις στη Γερμανια και οχι μονο,στασεις ταξι,μετρο τραμ λεοφωρειων δυο λεπτα απο την εισοδο.Με τποδια μπορεις να πας σε ολα τα βασικα σημεια της πολης,καναλι,αγορα,παλια πολη,ποταμι.Τελεια τοποθεσια.Αυτα.
First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!
不錯
96 reviews
4.2/5
每晚價格由
HK$632
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4.6/5
很好
訪訪客New hotel near the train station on a pedestrian street with 2 other hotels. All Very nicely done. Very convenient location. Great pool, sauna and exercise room on top floor, included in price of room. We had the basic room, which is large with a kitchenette, with dishwasher and washing machine, well equipped kitchen. The beds were very comfortable. The layout of the room was ok, but we have stayed in Berlin and Frankfort Adina hotels and liked their layouts better. The service from all the staff was excellent. Cleaners, reception, dining room. All went out of their way to help us. The receptionists really helped us a lot with our issues, and unfortunately, we had issues while in Dusseldorf. Breakfast was very good, but Berlin and Frankfurt were fantastic, so we were disappointed. I waited for half an hour to get a decaffeinated cup of coffee. The waitress was in tears over how long it took for her to bring it out. To someone who hasn’t been in those hotels, you will be fine. Bathroom towels were medium size only. no small hand towels and no large bath towels. Minor point but annoying. No air conditioning, and we had to open our windows. Make sure to ask for a side of the building that is quiet if you are there in the summer.
訪訪客L'hôtel est extrêmement excentré. Cela ne semblait pas être un problème à la réservation dans la mesure où l'hôtel est supposé être plutôt bien desservi par les transports. Cependant, l'hôtel déclare être à deux minutes du métro. Cette station est en effet présente, mais est la dérivation d'une ligne avoisinante. La station est fermée le soir et le dimanche et est désservie une fois toute les 30 minutes. Une autre station à 7 minutes de marche à pied dans un quartier d'affaire et désert le soir (et donc pas très sécurisant) s'impose donc la plupart du temps, et l'hôtel omet cette information de son site. De plus, cette autre station n'est désservie que toutes les 20 minutes. Comptez donc au moins une demi-heure pour rejoindre le centre-ville, ce qui réduit toute possibilité de repasser à l'hôtel pour se changer avant d'aller dîner par exemple. L'accueil est plutôt amical, mais la réceptionniste qui était présente pendant la quasi-totalité de mon séjour semblait de moins en moins sympathique lorsqu'on avait besoin d'elle. Par exemple, je ne parvenais pas à faire fonctionner le coffre-fort et visiblement elle non plus. Aucun mode d'emploi n'était mis à la disposition des clients ni du personnel semble-t-il. Une atre personne est venue voir si elle pouvait faire quelque chose et devait revenir vers moi, mais cela n'a jamais été le cas. J'ai donc dû me débrouiller moi-même. En attendant de trouver une solution le 2ème jour, j'ai dû confier certains de mes effets personnels à la réception afin qu'ils soient entreposés dans le coffre fort central. En raison de clients ayant fumé dans leur chambre d'après les membres du personnel de l'hôtel, le signal d'alarme à été automatiquement activé pendant la première nuit, et nous avons tous dû être évacués, dans la rue, avec une température de 10°C. Je dois dire que j'ai été impressionné par la réactivité du personnel qui à distribué des couvertures aux enfants et qui s'est montré à l'écoute des interrogations des clients en revenant dans l'hôtel. J'ajoute qu'ils semblait bien connaître et appliquer à la lettre un plan d'urgence. Le petit déjeuner était de belle qualité.
訪訪客We stayed here for a night before flying from DUS in the early morning and had a good stay in total. The hotel is brand new, so that the interior is very modern and neat. Also the room size and interior design was way better than in other Ibis Hotels. The staff was friendly and the location makes it easy to walk over to the airport terminal. Besides that, everything was clean. Only minus point is that the hotel bar was still closed, but the Novotel next door was happy to serve us.
訪訪客Wonderful hotel with warm and very passionate personnel. Great food and the drinks in the bar should not be missed. Warm and comfortable room, in the morning a great selection of food items at breakfast should not be missed! The hotel is a great place to visit the city with the metro station next to the hotel. A big thanks to you all!
訪訪客The positives: - Stylish hotel with quirky, inviting rooms with good views - Very friendly reception staff that went the extra mile to find a suitable restaurant for us on a busy weekend night - Well connected to the city center and the main station by public transport - Neighborhood Little Tokyo at walking distance - Breakfast is good and of high quality; breakfast room has nice views - Nice, lively bar on the top flow, with great views as well; not the typical hotel bar The negatives: - Restaurant was fully booked, no room/flexibility for spontaneous reservations even for hotel guests - this should not be the case - No coffee/tea maker in the room - Breakfast buffet is squeezed in one little corner of the big breakfast room; another setup would be better to avoid unnecessary crowding and have a nicer experience; for warm beverages other than tea and filter coffee table service applies. However, it took a long time until the coffee finally was served. - Too little capacity for the number of hotelrooms/guests at breakfast. At check-in and by signs in the elevator you are informed that when you prefer to sleep in and have breakfast in the later morning, waiting times are expected. Not a relaxed message, and not what you would expect for a hotel with this price tag. If there are regular issues with this, the hotel should address to solve these rather than 'advising' its guests to choose an earlier timeslot to have a relaxed breakfast experience. All in all, had a good short stay. A different stylish hotel with some smaller issues. Would recommend for a city trip for couples and friends. Less suitable for families with smaller kids.
訪訪客I stayed at this hotel for two days when visiting Düsseldorf with my family. The hotel is well located, at the end of Königsallee, the city’s main shopping street. A subway station is located just across the street. There are also a couple of restaurants across the street and two supermarkets behind the hotel. We stayed in a twin room on the top floor which was clean and reasonable in terms of size. The sink was broken but water didn’t leak. The breakfast buffet has few options for a 4-star hotel, there is hardly any fruit and milk alternatives are not available in the buffet, you need to order. Be very careful with charges to your credit cards. The hotel blocked 350 euros on my credit card upon arrival and this amount was not released when I paid for my stay. It’s been a month that I stayed at this hotel and they are still withholding the amount.
訪訪客Hello, I wish for all when they book a hotel to be very careful,I forgot my apple watch in the room that we booked it no.142 , and after 30 minute from checking out I called the hotel and the women in the reception answered, said that they will check, then after couple of minutes she called me and said they couldn't find it .I went there to check , and the room was cleaned also the room was already given already to their new guest . I asked the staff again and they said they searched but it was not there and checked again in the tracking app of apple , it shows the location of the watch which is (the Hotel location) . that's really first time happened to me and I'm shocked .I couldn't get my watch until now ,so I hope you better be careful . Thank you
訪訪客Stayed for 2 nights on business..The hotel has a perfect location and is walking distance from Hauptbahnof..The rooms are of decent size..The breakfast menu is repetitive but the food quality is good..The staff is courteous and always available to serve you