伊斯特本如此酒店(So Eastbourne)

各個方面都很噁心的地方，尤其是接待員。我的母親需要找個地方住一晚，因為我住在同一條街上的拉塞爾露台。抵達後，接待員非常粗魯，根本沒有幫助，問他是否有與我不同的房間。給他看了我和他給我們的房間拍的照片。基本上他說走吧，我會給你退款81.00 英鎊，因為照片中的房間太噁心了，需要盡快關閉。

絕對殘暴，不惜一切代價避免 乍一看，它看起來像是一家非常溫馨的酒店，價格也不錯，但事實並非如此。門上的鎖不起作用，多次嘗試鎖門後，上下拉動把手，然後離開，門就鎖不上了。窗戶根本關不上。免費的洗漱用品已經用了一半，甚至容器的一角都發霉了。其他房間的噪音太大了，我們整個晚上都被吵醒了好幾次。我給酒店管理層打電話並發了電子郵件，在發送了我的問題的照片證據後，他們被稱為騙子，而且他們沒有退還我的住宿費用。在打電話、發郵件、與接待員交談後，我盡了最大努力與他們講道理，但沒有得到任何有尊嚴的回應。絕對可怕的地方，即使你付錢給我也不會再住了。我將向健康和安全部提交正式投訴，並等待我因住在如此糟糕的酒店而應得的退款。我去過的最糟糕的酒店。如果可能的話會給-5星。

這家酒店的第一個優點是位置。不幸的是，這是唯一的好事。我們的臥室沒有正確抹灰。你不能雙重鎖房間門。浴室的窗戶被打碎了，上面貼著一張貼紙，上面有一個洞，所以它是向外面敞開的。臥室的窗戶沒有任何鉸鏈，是用 2 個螺絲穿過 PVC 固定的——老實說，乞丐相信他們認為這沒關係。浴缸裡滿是頭髮，旁邊粘著一個乾的柏忌。我可以繼續說下去，但我不會，因為我覺得這可能描繪了一幅足夠的圖畫。基本上就是那種你期望每晚支付 25 英鎊的地方，但你付了 5 倍的錢。

真的不是一家很棒的酒店。我的伴侶在預訂房間時遇到了困難，不知怎的，我們最終得到了一間雙床房 - 床是面對面的 - 什麼？！這是一個很小但很長的房間……很奇怪！然後我的伙伴去前台通知他們錯誤 - 顯然這是我夥伴的錯誤，他必須付費才能將我們升級到雙人間。這並沒有好多少。房間真的很過時。牆壁上到處都是水漬，一切都散架了！靠近海灘是唯一的好處！

驚人的。給新人們帶來驚喜。令人驚嘆的客戶服務。幾乎拒絕的房間而且非常舒適。靠近所有便利設施、餐廳和酒吧景點。坐巴士去酒店旁邊的七姐妹特別方便。

I don't no why everyone is moaning so much unless they really thought it was going to be the ritz for such a cheap price! Staff were lovely, my room got upgraded to a double instead of 2 singles. Bed was so comfortable and warm...but obviously if you know how to turn the knobs on the radiators. I'd definitely stay again, great location, great price. I thank you. Keep up your good work.

Don't ever stay here.. they steal your deposit and never pay it back.. worst place ever. Police were constantly there and the place stinks.. worst place ever to stay abd advise not tk ever go here it's terrible

I booked last minute, looking for somewhere cheap at short notice. Didn't read reviews first. My heart sank when I did. However - non-refundable, so I decided I'd stay. The lobby has more the feel of a hostel than a hotel, but it certainly wasn't bad. Guy on front desk was welcoming. Corridors could do with a freshen up but my room had clearly been fairly recently renovated and looked exactly like the pictures on *******. Spacious bathroom, spotlessly clean, comfortable bed. Well stocked tea tray, biscuits and milk well inside use-by dates. Only odd thing about the room was the curtains on the two windows were completely mismatched. I had a quiet night - didn't hear any noise from other guests at all. Would I stay again? Probably not, but only because there are other hotels in Eastbourne I prefer that weren't available this time.

Ok... good bits. The hotel is close to all amenities. We could get parking which is on the roads outside. The room was clean, although spare bed had hairs all over it like it'd been left and not washed from previous guests. Bad bits.... Always someone looking shifty sitting on the steps outside. Staff seem willing to help but don't always know how. There are definitely people on a 'scheme' that are living there. Our neighbours got in at 3.45am and was awake til 7am when they went back out!! They were so loud we called reception who had a word with them. After some quietness, we heard one guy threatening someone on the phone, saying he's going to 'cut him up with his machete' we informed the reception man and swiftly left. This hotel is not for kids!! I would not feel safe taking my children to stay here. I think the hotel rents rooms out to individuals at a low cost. However they should put paying guests on a floor of thrir own.