埃居里Restaurant Experience - Institut Paul Bocuse附近酒店

當地管理層(Nicolas & Loic)提供的出色服務,幫助糾正數字化製造的超額收費。我滾動我的手機預訂了在Villefranche sur Saone的鐘樓的住宿,就在選擇頁面加載更改(經常和令人惱火!)之前,我意外地選擇了Ecully酒店。在意外錯誤選擇的幾分鐘內打電話給中央鐘樓管理中心時,我遇到了“計算機說不”類型的反應。這名婦女可以準確地從屏幕上讀出剛剛發生的事情,但“無法幫助我”。幸運的是,具有戰略眼光的人(上面的名字)更加光榮和靈活。他們聽了我的故事,並退還了我意外支付的全額。很棒的kudos!👌如果不久的將來去里昂旅行,一定會留在那裏。我確實順便預訂了索恩河畔維勒弗蘭奇的鐘樓😊

Hotel is in a quite location outside of Lyon with good grounds. Rooms are small but very clean and comfortable. Breakfast is good without being exceptional. Reception closes early at weekends but key code is given and instructions are very clear.

Hotel Charlemagne is a great hotel.The location is in an eplanade district直接位於所有公共交通的路線上。我們乘電車到火車站,然後乘公共汽車到旅遊景點-直接路線。這個地區有很多吃的,步行10分鐘左右有個商場。對面就是自助服務,全是洗衣房,非常有助於長途旅行。這個地區有些餐廳在高峯時間外比較近-大多是3-6。員工非常友好,酒吧的投標也非常棒。

El apartamenro tiene de todo y está al lado de la estación de tren y de un centro comercial. Se encuentra a 45min andando del centro. Es una buena opcion para pasar unos dias.

我們一家三口旅行，預訂了帶露台、一張雙人床和一張折疊沙發床的行政套房。 我們在凌晨 1:00 左右抵達，進展順利，前一天給酒店打電話，讓我們了解了遲到時應遵循的規定 👌🏼 露臺非常適合早晨喝咖啡，但沒有咖啡，但我稍後會再談這個。 樓下接待處旁邊有早餐（字面意思），事實上接待處的女士非常友好。 不幸的是，這就是積極的一面。沙發床的床單和被子都找不到，後者的床墊很黃，我寧願把它改回沙發，就這樣睡，儘管它中間有一個很大的凹槽。 行政套房沒有咖啡機，至少是的：小廚房中央櫥櫃裡有奈斯派索咖啡機，但沒有膠囊咖啡機。 無法透過他們提供的掃描應用程式訂購任何東西，重要的一天沒有任何可用的東西，所以您必須計劃第二天的咖啡？ 淋浴手柄位於半斷的支架上，但它可以工作🤷🏽♂️ 哦，我差點把自己鎖在氣閘裡，試圖給我父親開門，因為你需要卡才能通電，所以要小心磁卡。

很喜歡的酒店，停車很方便，房間超級安靜 早餐也非常豐盛 周邊交通十分便利 喜歡熱鬧的就不要選擇了，就是幽靜安逸

在2023年7月5日至8日在酒店度過3夜(預付)之後,我與主持人同意,延長了8晚至9晚,並與早餐一起起牀。在晚上8點至9點,我睡着時,我收到夜間的警衛打電話,告訴我:因爲我沒有來,我應該去修房間,我告訴他他醒了我,我睡着了。他我下樓我房間,我提醒他剛醒我,我會在離開前按照延期申請的協議解決的。他回答說,“如果你不下樓,我就上去。”20分鐘後,他來到我門口,我又醒了,打開後,我告訴他,現在不必下去付錢。在這些重複事件之後,我無法再睡覺,因爲她對她的態度感到驚和憤怒。我早上告訴她接待員對她這種行爲感到驚。我覺得我對這夜酒店不負責,但是員工告訴我如果我不付錢,那就要付錢,我不想罰她,我付錢,她答應我,諾洛先生的主任會給我報,他不會錯過我的償。我一直等着他打電話 儘管我有兩次電話重啓 這種態度是不可接受的

At a guess, we have stayed at this Hotel 8-10 times over the past years. I am sorry to say that after our last experience, we will never stay there again. As a 5 Star Hotel, it was slipshod and dissappointing. On arrival, at 16.45 there was nobody on the Reception Desk, but there was a sign which said ” There is nobody on Reception at present, please take a seat and wait ! There is still construction works going on at the adjacent ****** and there are now only 4 parking spaces for guests. which includes one for disabled and one for electric car charging. The only parking is an unattended open car park some 800 metres from the Hotel and I was not prepared to leave a £200,000 car loaded with luggage, laptops, phones and personal items there. The Receptionist agreed that I could occupy a disabled person's bay on the proviso that he could move it if required. The suite on the mezzanine floor was fine apart from the following;_ - Only 5 TV channels none English. - No Notepad or pen. - No list of Telephone numbers to call reception or room service. - Ony 2 towels for 3 persons, when charged extra for 16 year old granddaughter to stay in the suite. Same for Glasses, cups, Tea bags milk. Just 2 for 3 persons. - The Wifi was awful and kept logging you off. Later found out that you could log in using any old name name and email address you cared to enter ! _ One Loo roll ,part used and no spare. - A Huge Stag Beetle was discovered on the sofa and at that point we had not opened the doors to the balcony. We were aware that the main Restaurant would be closed on the Tuesday that we arrived ,but shortly before we left England I received an email that room service would not be available either but we could have a cold meal in our room.Oh well onwards and upwards ! The cold meal turned out to be a choice between smoked salmon, cheese or cold meats each served with bread and butter. No desserts, not even Ice cream. Anyway, we opted for 2 salmon and 1 cheese. After a long wait, the receptionist knocked on the door with the salmon and cheese and a basket of bread which he had himself prepared and it comprised a single baguette cut up into slices and 3 pats of butter. The salmon was just as if it has come out of a packet and there were 6 miserable slices of 3 different cheeses. The cost for this gastronomic extravaganza was €127.00 which included Room service and a warm bottle of white wine( No Ice bucket either). Total cost for a nights stopover with breakfast with hard sausage and rubber bacon was €603.60. Sorry Pavillon, don't expect to see me again.

WOW WOW WOW Only description fitting for this amazing oasis just off the A6 !!! From seconds of arriving we were made to feel welcome and valued….. our room was outstandingly comfortable with everything we needed,the hotel is exquisite and beautifully designed and then of course the fabulous history behind it !! Grounds are relaxing and beautifully kept, restaurant stunning and breakfast next day was just as fresh as fresh could be and all served by friendly attentive staff we didn’t rant to Kesteven and will be top of our list to return one day ….beyond fabulous and perfect for a total relax after a long motorway trip !! Ecully itself is very beautiful too x