伊頓洛克酒店的評論

來自住宿之回應: Hello! Thank you so much for taking the time to tell us about your stay at Edinburgh - I'm very happy to read that you had such a nice experience here with us and that you especially enjoyed our central location, as well as our lovely and spacious apartments and Mayvn Cafe's offering :) We look forward to welcoming you back next time you're in Edinburgh! :) Take care, Sara and the Eden Team.

來自住宿之回應: Hi Mithks,Thank you so much for your lovely review. I’m delighted to read that you enjoyed our convenient New Town location, with easy access to dining, shops, and beautiful nearby sights like the Scottish National Gallery. It’s also great to know that getting around was smooth and hassle-free for you. We’re thrilled you had an overall great stay and would love to welcome you back whenever you’re next in Edinburgh!Take care,Laura and the Eden Locke team.

來自住宿之回應: Hello Dazhuangdeeryue,We are very thrilled to hear that you enjoyed your stay was with us here at Eden Locke! I am delighted that you had a good experience during your stay here at our aparthotel and that you found our staff to be good and of service to your needs. Glad to know that you have enjoyed the wide array of amenities we offer in our rooms! I hope you were able to take advantage on all of them as we take pride on providing complete basic needs and necessities during your stay away from home. So nice to see that you have also enjoyed the prime spot that we are in, saving you time and energy on going to see places and doing more of the things that you enjoy during your holiday trip! Please do come and visit us again when you return back to the magical city of Edinburgh! Many thanks, Natasha and the Eden Locke Reception Team.💖

來自住宿之回應: 你好！非常感謝您給我們留下如此詳細的評論，我真的很感激。我很高興得知您總體上獲得了積極的入住體驗，並且您對我們的中心位置以及 Dani 出色的服務印象特別深刻 - 她很棒，我們非常自豪她能成為我們團隊的一員:) 我們請勿在房間內放置拖鞋，但我們當然可以根據要求提供！ :) 下次，請隨時與我們的前台聯繫 - 如果您的公寓需要一兩盞額外的燈，他們也可以提供幫助。感謝您提請我注意浴室地板的問題 - 我會將您的意見轉達給我們的客房部經理以進行進一步調查。我希望我們很快就能有機會歡迎您回來！祝福薩拉和伊甸園團隊一切順利。

來自住宿之回應: 你好！非常感謝您花時間告訴我們您最近在伊甸園的住宿經歷:) 我很高興得知您喜歡您設備齊全的公寓，以及我們位於新城區中心的優越位置。是的，我們不進行日常清潔，但如果您需要乾淨的毛巾、房間裡更多的茶或咖啡或補充盥洗用品，我們的房東隨時樂意為您提供協助。如果您回到愛丁堡，請務必再次拜訪我們！薩拉和伊甸園團隊要小心。

來自住宿之回應: Hey!Thank you so much for your wonderful review. I'm thrilled to hear that your family trip was so good. It's great that you enjoyed the living room setup, the fully equipped kitchen, and our service to you :). It’s awesome that our location made your visit to Edinburgh Castle and the nearby shopping convenient as well. We hope to welcome you and your family back for another memorable stay!Take care, Laura and the Eden Locke team.

來自住宿之回應: Hi, Thank you for sharing your feedback. I'm glad that you found your studio spacious and with everything that you needed. Having the option to cook and all the utensils and appliances for it can be very convenient during longer trips. That's right, we don't do daily cleanings, it is a great sustainability practice and in addition, it allows more privacy to our guests. However, we provide a weekly cleaning for stays longer than 7 nights, and fresh towels and rubbish pick ups on request, for stays of any length. It's also awesome to see you recognizing the enthusiasm of out front desk team, thank you :)I hope we get to welcome you back next time you are in town. Take care, Laura and the Eden Locke team

來自住宿之回應: 您好，非常感謝您花時間給我們寫評論。我們真的很高興您在我們這裡度過了愉快的時光。我們很高興您覺得接待團隊在幫助您使用設備方面給予了支持。也感謝您分享您的照片，我們很高興看到它！我們希望在不久的將來歡迎您回到愛丁堡。一切順利，Kirsty 和 Eden Loke 團隊 x

來自住宿之回應: Hi Bettychang,Thank you for taking the time to share your feedback. I'm very glad that you liked your studio and our central location, within walking distance of Edinburgh's main sights. It's also wonderful to hear that you were pleased with our team's service—we all try our best.On the other hand, I'm really sorry about the item you found in the room; that certainly shouldn't have been there. I’ve reported it to our housekeeping manager so she can take the appropriate action.Hope to see you back soon!Best, Laura and the Eden Locke team.

來自住宿之回應: Hello, Thank you so much for your kind review! I’m glad to hear you enjoyed the spacious room and found the kitchen convenient for preparing simple meals. It’s also great to know that our staff provided helpful service and were able to check you in early. I'm happy you found good value in your stay, and hope to welcome you back soon!Have a lovely day, Laura and the Eden Locke team

來自住宿之回應: Hi, Thank you so much for your kind review. I'm thrilled to hear that you enjoyed your time in Edinburgh and had a pleasant stay with us. It's great to know that you found our unique café and accommodation setup to your liking, and we truly appreciate your kind words about our front desk team. I hope to welcome you back on your next visit!Take care, Laura and the Eden Locke team

來自住宿之回應: 您好，感謝您抽出寶貴時間向我們提供回饋。我很高興看到您發現房間內的便利設施非常有用，我們努力為您提供短期或長期住宿所需的一切。我們確實位於市中心，靠近城市的所有主要景點，非常感謝您的認可。 希望我們很快就能歡迎您回來， 勞拉和伊甸園團隊。

來自住宿之回應: 你好！感謝您花時間告訴我們您在伊甸園的住宿體驗！ :) 我很高興得知您在我們這裡度過瞭如此愉快的經歷，並且您特別喜歡您設備齊全的公寓 - 我們真的盡力將伊甸園的所有房間變成一種賓至如歸的感覺從家裡:) 希望很快能再見到您！薩拉和伊甸園團隊。

來自住宿之回應: 嗨，流浪癖！感謝您為我們留下如此精彩的評論！我很高興聽到您在我們這裡過得很愉快！ :)很高興看到您也喜歡您房間裡發現的所有許多不同的物品和電器。如果您決定返回愛丁堡，我們希望您就在我們這裡！祝你有美好的一天。埃里克和伊甸洛克團隊