埃德蒙頓南萬豪TownePlace套房酒店

Excellent stay, 2 bd rooms suites very spacious and great location.

Property was OK, about average. AC had a loud noise which kept us up, plus it was not effectively chilling the room. The upsetting thing is that the hotel knew the AC had issues but withheld that information, put us in that room and declined to switch the room when we asked for it. We are guessing the room below ours complained about the noise since the maintenance guy showed up the next morning asking if he could fix the AC. He ended up “fixing” the AC noise but the AC still wasn’t chilling the room and blew warm air throughout. It was quite an uncomfortable stay.

Check in was bad. They had a glitch with their computers. Couldnt get a key for our room. Breakfast is not the greatest. Not enough variety. Ask for extra face clothes,got told to go back to our room and they would get someone to bring it to us, after 30min had to go back dwn and ask again for it. Cant say much about room. Was very clean, comfortable bed.

I wouldn't return. The room smelled bad when we arrived, the walls are not sounproofed so you hear every noise, and a couple arguing very loudly in another room woke me up in the middle of the night and kept me awake. There was also a nasty looking cushion on the couch that I grabbed with gloves and threw in the closet. The breakfast buffet was underwhelming. There are tons of hotels in Edmonton, I'll find something else next time I'm here for work.

Very friendly and helpful staff Easy checkin and checkout Laundry facility was helpful Comfortable beds Nice blackout curtains Decent breakfast, would have loved some healthier options like plain yogurt, granola etc.. Wifi on the 4th floor didn't work Water pressure in the shower was very low Inadequate bathroom lighting Comforters without duvet covers was not ideal Cleaning supplies used in common areas where painfully strong smelling Rooms could use some updating, artwork, carpets etc.. Pool area had too much chlorine Heating unit was powered off but the central heating continued to make the room too hot at night