Holiday Inn Express 埃德蒙頓DOWNTOWN(Holiday Inn Express Edmonton Downtown)

Very very basic hotel. Stinky in the evening (curry, which I love but not in a hotel). Room is big but basic, look a bit dirty as well as the bathroom. The balcony in nice tho. Breakfast: everything is in plastic: fork, spoon, glass all the buffet breakfast is in plastic or paper - first time in my life.

The room was freezing cold the whole night and we caught cold because the room heat wasn’t working as the balcony window had a leak or something and the wind kept travelling in due to which the room was super cold. We couldn’t sleep all night. We called the front desk and all they did was bring in towels and cover the leak which didn’t help much at all as the temperature outside was -36 and we couldn’t sleep at all! Worst night ever! Trip.com needs to be aware of the hotel condition!

Breakfast was good and the staff at the desk were great!

When I arrived from Calgary 3hrs away I was informed that my confirmed reservation for 2 rooms (4people) was in fact cancelled due to overbooking but neither Holiday Inn nor ******* informed me of the cancellation!! Luckily around 430pm (1.5hrs after arrival they had a cancellation that they could give me but at $100 more (originally I was booked at $150/night but now I’ve had to pay $250/night for 1 room for 4 people! Needless to say very disappointed

Belle chambre, très bon rapport qualité/ prix. L’horaire du petit déjeuner n’est pas adapté aux vacanciers (fin à 9h30) et le quartier n’est pas sécuritaire en soirée.

Check in was fast, room was beautiful - elevators were a bit tiny but we managed. Got really friendly with ppl - LoL!

Excelente servicio y buena atención en el desayuno

The bed and bedding was so comfortable! I had a great rest! If there was anything I could suggest: adding a dark roast coffee for the coffee drinkers and maybe tea kettle with teas for the tea drinkers. Other than that, it was a great stay.