I'll start by saying Erakor island is one of nicest places to visit for the day with sensational snorkelling. We loved it so much we came twice with the kids in the same week. However - we feel the safety isn't great, hence this poor review. As we were packing up to leave after our lunch on our last visit, our 3 yr old son came in screaming from the beach where he was playing with his older brother, his foot pouring with blood. He'd sliced the underneath of his foot wide open on razor-sharp rusty metal that was sticking up through the surface of the sand. Older son also had a cut finger from the same metal after trying to see what it was. The staff did what they could with their first-aid supplies (even another guest ran to their room for dressings and plasters!) but it was chaos. Then who I can only assume to be the manager arrived, looked at him and remarked: 'yeah he'll likely need a tetanus'. When we questioned how on earth the metal had been left on the beach, we were told it was old remnants of something beneath the sand, (which they were now quickly trying to dig out and remove with saws - turns out it wasn't a tiny piece of rusty metal but a huge chunk - see the photo as they were digging it out) As we were trying to calm down our hysterical son and mop up blood (there was a lot all over the restaurant floor), we had the bill from our lunch presented to us - talk about bad timing! Couldn't believe it. The manager meanwhile had turned her attention to the wedding couple who had earlier got married on the very same beach where the metal was. (Imagine if it had been the bride who was injured!!). We were flying home the following day, so straight to the docs same day we landed - son's foot was infected (surprise surprise) and yes, tetanus required for both kids, smallest one on antibiotics for a week. I would've thought given how our son's injury happened, that the manager would've taken our details to follow up and ask how he was - but no. She was at the jetty as we waited for the boat so it's not like she didn't know we were leaving. A little concern or consideration would've gone a long way to try and make good but all was sadly lacking. There was, however, one great staff member at Erakor, Cliff, who arranged for transport for us back to our resort from the jetty. And thankfully, our resort, (Nasama), went out of their way to help us dress his foot until we got home, even going out for first-aid supplies for us late at night. I'd honestly now think twice about going to Erakor, or at least keep your shoes on at ALL times if you're on the beach. Can't fault the staff though - they did what they could.
翻譯