布朗紅海（中央公園）

To anyone still falling for the shiny ads and Photoshopped pictures on your website—at least when it comes to the Brown Red Sea hotel in Eilat. Our stay this week was supposed to be a break from the chaos in the center of the country. We were looking forward to a little peace and fresh air. Instead, we walked straight into a frustrating, exhausting, and honestly insulting experience. My friend and I stayed in separate rooms, but we both felt like we’d landed in a demolition site run by cranky amateurs. Check-in was a mess. They couldn’t find the right rooms, confused our names, and no one seemed to care. When we finally made it to the rooms, the reality was depressing: cracked walls, a door that wouldn’t close, a broken floor, furniture falling apart, a filthy fridge, rust in the shower, and stained towels. Even the key card refused to cooperate—we had to reactivate it every single day. And yes, this is in 2025. We were greeted by cockroaches in the common areas. The gym? Nothing worked. And the worst part—when we tried to work from our rooms (because no, this wasn’t a vacation), we found out there was no internet access. Complaining only got us eye-rolls and aggressive responses, with a repeated, unhelpful “there’s nothing we can do.” At night, loud music from the next room made it impossible to sleep. We complained. Multiple times. No one did a thing. This wasn’t just disappointing. It destroyed any trust we had in the Brown Hotels brand. You don’t need better marketing—you need a total renovation and a crash course in basic hospitality. As it stands, this isn’t a hotel. It’s a bad joke. We won’t be back. We won’t recommend. And we won’t forget.

La verdad que votamos el pago por dos noches y por dos habitaciones,desde que entramos la recepción fue pesima,las habitaciones terribles sin aire acondicionado,sin televisión,sin frazadas,sin almohadas,sin sin puras excusas nos dijieron esperar a Victor de mantenimiento que nunca llego,nosotros esperando la cena que despues nos informaron que era en otro hotel,fuimos solo dos personas a comer ya que las otras dos personas no quisieron ir y se molestaron,economia para el hotel. Los comedores en el hotel con respecto al Desayuno no me gustaría opinar pero desde el encargado de garzones un desastre primero el cree que trabaja en una feria,mal vestido una presencia que no parece el encargado,los garzones solo se pasean y no entiendo nada no hablan ni siquiera hebreo solo se miran entre ellos y nada. No quiero opinar de la comida en Viernes todo frio y sin sabor,la carne descompuesta. Una pena de hotel,los comentarios son muy negativos,Recomendaciones den les al personal desodorante colonias planchen les la ropa las camisas,en recepción el Viernes por la tarde el recepcionista no se cambio su camisa por lo menos en una semana. Puedo seguir y seguir por contar mi pésima experiencia, Al la dirección del hotel capaciten a su personal den mas instrumentos para hacer el trabajo. El hotel me gusto le falta muchas cosas entiendo que esten en reparaciones pero no los autoriza a robar el dinero de esta manera. David Alaluf

We were looking for a cheap hotel where we could sleep for one night and we chose this hotel mainly because of the cheap price but also because it is part of the Brown hotel chain. The only thing that was positive - the beds are very comfortable. Everything else was bad - the cleanliness was not good, we asked for 2 single beds and got one, there was only one towel for the shower, the attitude of the receptionist was disgraceful (he really yelled at us when we asked to check what about an extra bed), the breakfast is reasonable (if you ignore the cockroach that was walking to him there for his pleasure). This is my second time at this hotel and it was the move to the Brown hotel chain that lowered the level. Not recommended