埃拉特蘭花酒店(Orchid Eilat Hotel)

Complesso alberghiero con dietro il deserto e sul davanti il mare, immerso in un verde che mi ha rimandato ad una struttura simile nell'isola di Mauritius. Possibilità di evitare l'aria condizionata pranzando fuori ed essendo le camere con entrata singola, dotate di condizionatore e, per me preferibile , di grande ventilatore. Ottime spiagge vicine con barriera corallina uscendo a destra o una a sinistra ( la più attrezzata, ma solo con la possibilità di nuotare lungo la barriera e non sopra le formazioni ),comunque tutte adatte anche per non nuotatori come il sottoscritto. Vicino pure l'U.W.M.O. Non posso dare giudizi sul centro benessere non avendolo frequentato. La struttura è prevalentemente il legno e pertanto richiede continua cura ed è normale che non possa più essere come quando inaugurata.

L'hôtel est très agréable avec ces petites maisonnettes, le personnel est toujours souriant et prêt à rendre service.Le buffet du petit déjeuner est copieux, varié et bon. Très bon séjour dans cet établissement à proximité immédiate de la mer.

Décevant , hôtel vieillot, oublier les photos du site , chambre poussiéreuses, mal entretenues agencement très vieux et pas propres , nous avons réservé une catégorie supérieure, j imagine les standards 😞😩 bref c est une déception bruit à la piscine impossible de lire ou de se reposer

Bel hôtel mais entretien laisse vraiment à désirer. Sale autour de la piscine , poubelles au sol, tables pas nettoyées et espace a l'ombre bains de soleil près du maître nageur semblable à une décharge. On ne peut pas s'y installer par manque d'hygiène. De plus le personnel est indifférent et pas agréable à part à la réception. Je pense que le directeur devrait enfin être plus exigeant pour le confort et le respect des clients car cela n'est pas à la hauteur de ce bel hôtel, dommage.

Bel hôtel mais manque d'entretien. Certaines tables sont sales et jamais nettoyées. Le personnel pourtant plutôt en nombre préfère être occupé sur leur téléphone portable ou discuter entre eux, si l'on a besoin de quelque chose on a l'impréssion de les déranger. Cela est certainement dû à un mauvais encadrement.

During our recent stay at a reputed five-star hotel, we were deeply disappointed by the conditions and service. The room's cleanliness was unacceptable, with dirty bed linens, a soiled baby cot, and a kettle encrusted with limescale. The bathroom conditions were worse, featuring urine stains, feces, and mold in the shower area. Dirty dishes and discarded clothing were strewn around the hotel, further diminishing our experience. Safety concerns were evident with exposed electrical sockets and broken stairs, posing serious risks. Additionally, the service was subpar, highlighted by an over 40-minute wait for the tuk-tuk service. This experience severely lacked the quality expected from a high-caliber establishment. We expect a detailed response, an explanation, and compensation for this unsatisfactory experience. We hope our feedback leads to significant improvements in the hotel's maintenance and service standards.

My family and I had a disheartening experience with Orchidea Hotel in Eilat. Amidst an unsettling war situation starting from October 7th, 2023, we had to cancel our reservation (scheduled for October 8th-10th) at the hotel. Despite an initial understanding from the reception staff who assured no cancellation fees due to the extraordinary situation, we were fully charged on the day of check-in. Subsequent communication proved futile, with unfulfilled promises of callbacks and error rectifications. We are deeply disappointed by Orchidea Hotels' lack of empathy towards residents in the conflict zone and find it disheartening to be charged in full for a stay that did not materialize. We, hailing from Ashkelon, sadly cannot recommend this hotel and advise potential patrons to be wary.

Literally an oasis in the middle of the desert. We drove there 5 hours by car from Telaviv and didn't regret. Very green area, reminded us of an exotic country. We got a small house on the level 3... next to the 2nd pool which i found very relaxing. Not crowded, room was with a balcony looking towards palm trees. Deep tissue massage in the spa + spa manager lady was friendly . Happy that we chose this hotel sitatued a bit further from town which in my view only a benefit.

We booked a standard room which was nice very nice and quiet, but we expected a balcony with a view. It had a balcony but not the view. Not to worry the manager upgraded us to the Royal room the next day. Best room we ever had with a beautiful view and exceptional amenities! The breakfast is very good and the location of the hotel is perfect, withing walking distance of other good restaurants, check out the last refuge, and one of the the best aquariums in the world, with underwater viewing of the red sea marine life! Beach is just a short walk for outstanding snorkeling. Highly recommend this Hotel and I plan to return!