多米尼卡納藝術別墅

Was told by an individual in the lobby that I had to leave the room key whenever I left the property. Without knowing who he was I said "you're funny." He followed me outside yelling rudely and loudly that I will leave the keys, I said no I'm not. He then said that he was the owner and that I will leave the keys. I said that I didnt care who he was and that I'm not leaving the keys. After some back and forth he said that if I lose the keys I would have to pay $30. I found out later that he was a manager. There is no written policy nor was I verbally informed when checking in that the keys had to be left whenever exiting the property. The room keys are kept hanging on the wall behind the front desk. Most times when walking past the front desk there's no employees in the area, the keys are left unprotected. Anyone can walk in from the street take a key or two or more and enter rooms. The room had two safes on the floor in the closet, one bolted down and the other not. There was no access to the one that was bolted, but the other was accessible only by key. The key to the safe is on the ring with the key to the room. With access to the room, there is access to the safe or one could just take the safe with them Other than the manager the staff was friendly and professional.

Hotel malo. Pésima experiencia. Nos robaron cosas personales de la habitación , solo respondió el encargado en turno “qué mal” Limpieza terrible, tuvimos que pedir en varias ocasiones hicieran la limpieza de la habitación. Y un día nos quedamos sin agua para poder bañarnos.