We left on a bad note and so our review will start on a bad note! All this place cares about is soaking you for every cent your worth without regard to your happiness. Billing meals and drinks uses a system devised in the 17th century utilizing carbon paper, a pen, and pad. No computers. How could things go wrong? On our final day we received a call from the front desk confirming our early morning transport to the airport which we had already arranged and confirmed twice. We were quoted $44 for private transport to the airport at 5 am which was already way too much for the 15-minute 4.3-mile journey. Our flight left at 7 am so I was a little confused why the resort wanted to leave so early. To add to the confusion, we were quoted $26 for a private airport transfer earlier that week. So, during the phone call we confirmed the price which now was quoted at $61! I balked at this and was requoted at $53 than again at $61. I now proceeded to the front desk to find out what is going on and talked to the manager. She showed me the pricing and indeed, if you had private transport to the airport before 5 am the cost was $61. At 5 am and after, the price was $53. However, my transport was at 5 am so it should be $53. She did not agree. So I arranged for 5:15 am and she reluctantly charged us our original quote of $44. Ok, all is well now. However, I believe that the resort wanted us to leave early for the airport in order to charge us more money. We ate dinner and we had two bottles of water. We settled our tab at 8 pm due to our early departure the next day. During the settlement, I pointed out that the restaurant had not billed us for the two bottles of water, however the desk person said that they were included and pointed them out on the tab. Great all is well! At 10:30 pm while sleeping our phone rings and the same desk person says “I know your sleeping but could you come down and pay for two bottles of water which were not billed?” ***! I said no (I was so mad I actually cursed on the phone) and said I would pay the driver in the morning. Again, I was so mad I could not get back to sleep! I cannot believe a resort would wake someone for $5 which I tried to pay earlier, particularly after spending over $2,800 on our stay. Just let it go! But the money was more important than the guest’s happiness. Our room and balcony were noisy from the main highway below and was really hot and unusable in the afternoon because the sad little AC could not keep up with the direct sunlight from the balcony even with the curtains closed. No shade at the pool. The resort is super steep so if you have any mobility issues, don’t stay here. Can’t walk to town because of how steep the road is. Housekeeping locked us out twice and confiscated our key. We had to ask for coffee in our room every morning. The hardest bed ever (ouch). Some positives: the view from our balcony was amazing, the infinity pool and view from restaurant was also amazing. The room decor was impress
A great hotel! Service is impeccable and the hotel has excellent facilities. Staff helped us arrange airport/port/beach transfers, you can even take an archery lesson on site. The hotel is clean, breakfast was excellent, poolside drinks and snacks were great and make sure you try The Hunt restaurant for dinner - one of the best meals we had in El Nido.
The hotel is located in a quiet alleyway off the main drag, so quiet but central.... The room wasn't too insulated though, and I could hear people in and out of the hotel all night.... The bed was comfortable, and the ac worked very well.... The WiFi was strong, which is not very common in this town.... Staff and service were kind and helpful
I paid for a deluxe room with a sea view, had the receipt, and showed it to the check in, and they only gave me a standard room (their paperwork said I only paid for a standard room even though the amount they received did not match what a standard room would cost) the receptionist was utterly rude and unwilling to do anything about it. The toilet was literally covered in urine-It looked like someone had destroyed it in spite. The shower was filthy. The room was infested with roaches. I literally stayed a handful of hours and was willing to lose all the money I spent on this reservation that is how utterly terrible this place is. DO NOT stay here. It was how rude the staff was that was the breaking point-unbelievable. I travel a lot, like every month and this is without exception, the single worst travel experience I have ever had.
El nido,巴拉望是菲律賓旅遊景點之一。話雖如此,我的家人決定在這個地方度假。當我們到達普林塞薩港機場的那一刻,想象當我們到達厄爾尼多時,還有什麼更令人振奮。從那裏,我們有一個往返機場班車,需要付費,可應要求提供。我們在厄爾尼多花園度假酒店住了四晚,體驗最好。這個地方寬敞無瑕,工作人員很包容,食物很棒,景色令人歎爲觀止。外面有游泳池,即使在晚上也可以散步或游泳。您可以在那裏進行娛樂活動,並在他們的迷你休息室/酒吧喝一杯。如果你想參觀一些海灘,例如Lio和Nacpan,他們的位置非常方便。晚上,你也可以來該地區的餐館,但我向你保證,這家酒店的食物足以滿足你的舌頭。7-9AM開業,你的飢餓感肯定沒了,他們有大空調房間,每個房間都有私人陽台,甚至可以把潮溼的衣服掛在那裏!私人浴室配有淋浴,配備洗浴用品和吹風機。您可以在那裏呆在家裏,休息一段時間放鬆身心。
Overall experience can be improved - so much potential, but lack warmth from the staff, some basic coordination you would expect from a 5 star hotel can be improved, cleanliness of the beach, and IMMEDIATE REMOVAL OF MONOBLOC CHAIRS / BEACH BEDS. I have read the same reviews last night from 2019-2022, so I hope mgt is really listening to the reviews of the guests./
巴拉望Tonys country glamping with chalet with private wash room accommodation酒店
位於巴拉望,2022-12-31裝修的納克潘海灘度假村,將是您旅途中的不二選擇。愛妮島機場位於距離該酒店大約12km的地方。著名的景點Nacpan and Calitang Twin Beaches和納克潘海灘均可步行很短距離到達。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Kawan Restaurant and Bar by Eco Sanctuaries, Nacpan Beach、Dandal Bay View (Restaurant)和Beach Banquet Bar & Restaurant也許是可以讓您找到答案的地方。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。為了方便旅客,酒店會提供接機服務。
SSarinaCVRAmazing location spent the whole day on the beach relaxing! Exactly what we needed. Delicious food, great-priced drinks, and super awesome staff members. Some minor points, the loft we chose was great however the fan was WAY TOO LOUD. Probably needs replacing with a new one. The bathroom/showers were cleaned well though could do with a face-lift, the soap dispensers were also always empty.
Overall, we'd stay again but would be better prepared!
TT M ShaneVery well located close to thd main thoroughfares of El Nido but far enough to feel quiet and relaxing. Spectacular view of El Nido terrain at the rooftop restaurant/pool. ”Comfortable Chic” is how I would describe it. Right next door to Friendz, if you can t stand your teenagers to close. They can have their own little vacation from you even if you're together. I just wished the wi-fi was a bit stronger, but hey - I came to El Nido to get my face off the phone. The staff was really accommodating in all aspects of our trips - from shuttle services to bike rentals to restaurant suggestions. They also had the Ferry service office at the mezzanine, so our ferry ride to Coron was ticketed on the spot. I would stay in this hotel again, fo sure.