玫瑰與皇冠酒店

玫瑰與皇冠酒店的評論

玫瑰與皇冠酒店

High Street, 伊勒姆, 英國查看酒店詳情
玫瑰與皇冠酒店
玫瑰與皇冠酒店玫瑰與皇冠酒店玫瑰與皇冠酒店
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玫瑰與皇冠酒店 評論-真實住客評語

4/5
很好
32則評價
真實評價
位置4.0
設施4.0
服務4.0
衛生程度4.0
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所有評價(32)
正面評價(21)
負評(11)
入住日期 2024年4月
其他
0則評價
3.0/5
發佈於 2024年4月5日
This was a one night stay to meet up with friends in the village. Elham is a pleasant village with three pubs within a short walk of each other, each with very different characteristics. Our room (£100 icluding breakfast) was a large double in the old stable block with a high loft style ceiling into the roof. It was chilly on arrival and we cranked up the electric wall heaters and the separate plug in heater. We spent very little time in the room other than to sleep and then shower in the morning. With the heaters on the room was warm enough. The bed was comfortable. There is evidence of some damp on the bathroom wall. In general the staff were friendly and, after a slow booking in experience, attentive. We had our evening meal in the bar area as the dining room appeared to be closed, possibly due to lack of bookings or staff. The table we had was rather dark for eating and I asked for a candle to be brought to the table. The food was adequate but the portions a bit small in my opinion. The cooked breakfast the next morning was tasty. We had been asked to complete a breakfast form and hand it in the day before. I had items on my plate that I had not requested on the form but I didn't raise this point.
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ALBERTO
入住日期 2023年12月
夫妻/情侶
5.0/5
傑出
發佈於 2023年12月19日
We loved our stay at the The Rose And Crown. Just want we needed for the weekend, as we were in the vicinity for a wedding.
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入住日期 2023年9月
與朋友同行
0則評價
5.0/5
傑出
發佈於 2023年9月29日
stopped over while travelling to france. the rooms were great . the staff were very freindly and attentive. the food was excellent ( coming from Barnsley i had the Barnsley chop). the place is in a beautiful village ten minutes from the channel tunnel so perfect for an early start to france. the surrounding countryside is stunning
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入住日期 2023年9月
其他
0則評價
4.0/5
很好
發佈於 2023年9月15日
Very kind and attentive, nothing was too much. I was gluten intolerant and I was well catered for. Rooms were generous size, only one minor detail maybe a little complimentary shower gel would have been lovely but no complaints. We enjoyed our stay, thank you.
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入住日期 2023年7月
其他
0則評價
5.0/5
傑出
發佈於 2023年7月23日
Wonderful Sunday lunch...slow roasted brisket with all the trimmings for hubby and a splendid vegan mint and pea ravioli for me. Not to forget the yummy starters, puddings, and excellent wine. Best vegan options this side of Canterbury .
翻譯
Karen
入住日期 2023年7月
夫妻/情侶
5.0/5
傑出
發佈於 2023年7月3日
Ideal location, rooms are large and immaculate. Pet friendly, peaceful and staff very helpful. Full english breakfast included in cost of room - food delicious - would definitely recommend visit.
翻譯
Roderick
入住日期 2023年5月
其他
4.0/5
很好
發佈於 2023年5月22日
The new owners had only been there a week and were very welcoming and helpful. They are working very hard to update everything and we wish them every success with the venture.
翻譯
Lynne
入住日期 2023年11月
家庭旅遊
5.0/5
傑出
發佈於 2023年11月27日
Friendly helpful staff, fabulous rooms, cosy bar
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入住日期 2023年5月
其他
0則評價
1.0/5
發佈於 2023年5月10日
I had booked two rooms for bed and breakfast as attended a wedding in the village. Having booked the rooms over the phone over 6 months, i made numerous attempts to gain a confirmation of the booking. Over the last 3 months, I phoned over 10 times and in spite of turning up in person, confirmation of the booking was only received the day before the wedding after I complained to Shepherd and Neame. I turned up to book in at the time agreed, to find the premises locked and had to make calls to get the manager to attend. I then only found out that there was no breakfast available when I asked- breach of the verbal agreement made. There was one toilet roll between the two rooms/ bathrooms. The light in the bathroom did not work and the extractor would not turn off. I had to unplug the heaters as this was the only way they would turn off. The carpets were thread bear and the rooms felt like they belonged to an era decades ago and no this wasn't nostalgic. I suppose they only benefit was that we were allowed to stay as long as we needed and as the manager advise indulge in a morning coffee - that would have be lovely had there been cups in the room - mind you if the cleanliness was anything like the glass, they would have been unusable. The excuse from Shepherd Neame is that the business is between managers - my suggestion is you just close it down - you are doing far more harm than good! (I will be asking for a refund)
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sianhH5381LO
入住日期 2023年3月
夫妻/情侶
1.0/5
發佈於 2023年3月17日
We stayed back here on October 28th. To look at, yes looks like a really cosy lovely quiet pub. WRONG! locals are rough as hell. The night we stayed an awful group fight broke out in the bar, that went out in to back garden and back though to bar and out the front. The place was trashed. So our dinner was ruined due to the fight, police was called. We quickly headed back to our room. Where the young bar maid came and knocked to apologise. She said our money would be refunded due to the inconvenience. Come the morning there was no staff to be seen to get the refund. So we decided we’d just call back. Every single time we’ve been told “the manager will call you back” Never had a phone call back. Every few weeks we’ve called and never been able to get any further just always fobbed off. Today we’ve been given an excuse of “it’s changed management” if that’s true or not who knows. Soo unless you want to be out in sticks where the locals are rough and waste £100odd for the night then yes it’s right up your street. Such a shame the managers never got back to us as the pub and room actually are lovely. But ruined by poor management.
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入住日期 2023年2月
夫妻/情侶
0則評價
5.0/5
傑出
發佈於 2023年2月27日
My husband and I went to this hidden gem of a pub and wow what a find. We were greeted by whom must have been the manager. Her name was Marie. I enjoyed there selection of gins whilst my husband drunk his favourite Sheps Ale Master brew. Will return very soon thanks for your hospitality
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入住日期 2023年2月
夫妻/情侶
0則評價
5.0/5
傑出
發佈於 2023年2月27日
My wife and I went to the My wife and I went to this pub for an early evening drink. We realized it was under new management and were made to feel so welcome that we ended up staying a lot longer and enjoyed a game of bingo. Highly recommended!
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入住日期 2023年2月
其他
0則評價
2.0/5
發佈於 2023年2月27日
Went for lunch with two friends. Really cold in the restaurant, no heating and the fire was unlit. My elderly friend was frozen. Food was of average quality. One person serving bar and restaurant. Wouldn’t recommend.
翻譯
入住日期 2023年1月
與朋友同行
0則評價
4.0/5
很好
發佈於 2023年1月31日
5 members of our road trip club stayed here on the way to France. Staff were really helpful and worked very hard. Good selection of beers and shorts in the bar which also had an old billiards table and dart board for entertainment. The food here is excellent. We had a good selection from the menu including amazing chilli king prawns. Accommodation is basic but comfortable. If on a ground floor room you can hear all the footsteps of the room above due to the construction so I guess I would recommend an upper room for peace and quiet. All in all a great visit which suited us all perfectly as a stop on our journey.
翻譯
入住日期 2023年1月
夫妻/情侶
0則評價
1.0/5
發佈於 2023年1月31日
This is probably the worst accommodation that I have stayed at in the UK and across Europe. On arrival the receptionist wasn’t sure where the room was. The general appearance of the room was dated and in need of attention; some furniture was damaged; toilet seat loose; toilet cistern stained; no bulb in mirror ***** light; unable to get hot water through over bath shower; badly worn carpet in part; no mattress protector. No one on locked pub premises by 08.00 to leave key on departure. Had to leave key with person who had arrived at 07.30 to make breakfasts - and couldn’t get in. Overall the Rose and Crown accommodation at Elham was a great disappointment, abysmal value for money. I would certainly not consider staying here again and I would not recommend it. W. Beaumont
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