伊麗莎白敦美洲最佳價值酒店的評價
伊麗莎白敦美洲最佳價值酒店
711 E Dixie Ave, 42701 伊麗莎白, 肯塔基州, 美國查看酒店詳情
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伊麗莎白敦美洲最佳價值酒店 的真實住客評語
6.0/10
41則評價
真實評價位置6.0
設施6.0
服務6.0
衛生程度6.0
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所有評價(41)
正面評價(2)
附有相片或影片之評價(3)
負評(5)
Freedom03782277302
入住日期 2024年12月
獨自旅遊
發佈於 2025年1月24日
We're going to charge you the $50 and keep it regardless of what you do or to the room or say about the room or anything in the room. I had to go buy an extra heater and the smoke alarm kept going off and they came to change it twice but apparently they put a old battery in it very poorly maintained rooms. It looks clean but just wait till you turn the heat on
翻譯
來自住宿之回應: Our policies and fees are outlined on the website. No heating system complaints were registered during your stay or at check-out. This issue is being raised online only to give us negative feedback. Smoke alarm inspections are conducted during the first week of each month; however, your notification regarding the smoke alarms prompted an immediate inspection and battery replacement.
訪客
入住日期 2025年10月
商務旅客
發佈於 2025年11月4日
Avoid this hotel like the plague. Found a cockroach in the drawer. The tub faucet was 1 inch away from the wall and stuffed with toilet paper. The room key cover ask you to ask or you to "report suspicious guests". I had a non smoking room but room next to me and above me had smokers and I smelled it all night. They say they had breakfast and business center which is a lie.
翻譯
來自住宿之回應: Thanks for letting us know about your experience and we are sorry you were not happy with your stay. We have shared your comments with our staff and have corrected the issues that you encountered. Thanks again for pointing them out, we use all of our guests comments to continually improve our property. Please come back and stay with us again to see the improvements we have made.
訪客
入住日期 2025年10月
情侶
發佈於 2025年11月4日
We were given a non-smoking room that reeked of smoke. When I went back to the front desk, the friendly staff was apologetic and gave us a new room. The rooms are renovated and look pretty decent, like a 2.5 star hotel room. However, you cannot help but notice from the exterior that this hotel is converted from the Bluegrass Inn, a ＜1 star motel. Going on to the restroom, we did not have warm water during the entire stay, so we had to take cold showers. The breakfast was a joke. There were bagels but no cream cheese, cereal but no milk. Do yourself a favor and spend a few more dollars for a better hotel in the area.
翻譯
來自住宿之回應: We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
訪客
入住日期 2025年10月
情侶
發佈於 2025年11月4日
Stayed at this motel in late August 2014. Made reservations online. Check in was easy and price was good at $49 and change for a Sat night on the Labor Day weekend. This is an older motel that has been refurbished. Some of the work in not top notch such as the tile in the bathroom is new and clean but the installation is what I would consider sub standard as the tiles are not the same height and some are cracked where the shower curtain is attached etc., there is no stand for the suitcases, the hanging clothes bar is missing, and the safety lock on the door was broken. That being said, the room has a newer bed and clean sheets. The room contained a refrigerator, Microwave, Large Tube type TV, Desk with chair, round table with two chairs and two end tables. The carpet is new and clean. The sink countertop is granite and the bathroom is clean. I would stay here if I was in Elizabethtown again.
翻譯
Melody K
入住日期 2025年6月
情侶
發佈於 2025年7月16日
This place is not worth staying. The staff are not very nice at all. They charged a $50 incidental fee and if you pay with a card, there is a $5, fee. We went through Priceline where I am a VIP. But still, we are elderly, I am on a walker but still had to climb stairs which was not good for my legs and back. So if you go through Elizabethtown, KY do not stay here. It's not worth it.
翻譯
來自住宿之回應: Thank you for your feedback. I would like to clarify a few important points regarding your recent experience. Our policies, including the mandatory deposit and processing fees, are clearly outlined on our website and are standard across booking platforms. Our front desk team follows these policies at check-in and strives to treat all guests respectfully and professionally. At the time of your arrival, you initially refused to pay the required incidental deposit, which led to a delay in check-in. Despite this, our staff remained professional and attempted to resolve the matter with you. Unfortunately, during this process, inappropriate language was directed at our staff by your husband. While we reserve the right to refuse service in such situations, our team still provided you with the room you booked after the deposit was paid. We understand your concerns regarding room location. However, downstairs rooms are assigned based on availability and are not guaranteed unless specifically reserved in advance. Lastly, I would like to point out that your incidental deposit has already been refunded, a detail that was not included in your review. We value all guest feedback and are committed to providing a safe and respectful environment for both guests and staff.
Thomas W
入住日期 2024年8月
情侶
傑出
發佈於 2024年9月9日
It's not a 5 star hotel by any means. The reason it has 5 stars is that the guy that checked us in was very nice and very helpful. The beds were comfortable and my husband said the shower had plenty of hot water. It had a gas station and dollar General just up the road. Walmart was less than 5 miles away. Very reasonably charged for the room. The only downside for us was that the pillows were small squares. I would definitely stay again with my own pillows.
翻譯
來自住宿之回應: Thank you for taking the time to review your stay with us. We will let the staff know that you were pleased with the service. We hope to welcome you back again soon.
訪客
入住日期 2023年5月
其他
發佈於 2023年6月13日
Fort Knox and Army folks- DO NOT BOOK HERE. I am personally going to try and get this removed as an option from DTS. My room was INFESTED with flies. There were shady characters hanging around, and is definitely not a safe location. I checked out early due to the unsanitary and unsafe conditions, but they charged the card up front for the whole stay and refused to refund for the balance of unused nights. This location is disgusting, and the management is extremely shady. Avoid at all costs!!
翻譯
來自住宿之回應: I personally checked your room upon check-out on June 8, 2023, I only found few flies that could fly in and out when door open/close. I checked every corner of the room and I even lifted up the mattress but did not find any infestation in room. I did offer you to change room before I checked your room, but you declined saying that you already have booked a room somewhere close to the military base. Upon check-in I verified your reservation information with you, only then I charged your card for your entire stay. At this location we have a "No Refund" policy and you have signed for it upon check-in and even then I have already gave you partial refund. I have already sent you receipt for this. This is a Hotel; people staying here can cautiously hang outside if they wish to, but that does not mean people are shady; and does not make unsafe location. Why do you perceive and call people shady? If the location is disgusting then why did you even check-in? Why did you stay here for 4 days? If the management is shady, then the management would not have already gave you partial refund disregarding the "No Refund" policy. Everything in this feedback you have posted is fabricated.