德薩利斯大酒店的評論

Arrivée a 18h. Erreur dans l'attribution de la chambre. 1/4h attente pendant que d'autres clients sont servis. 1er aller vers une chambre. Elle est déjà attribuée. Re-attente. Une solution est trouvée. Chambre 201 au-dessus de l'accueil et de la salle à manger. Pas de clef. 1/2 h supplémentaire pour l'obtenir. 3 cms de jour entre le sol et la porte. Nuit attroce. Bruits ++ des clients qui arrivent dans la nuit ou qui prennent l'avion a 4h du matin. Téléphone qui sonne a l'accueil. Personnel qui discute. Imposdible de fermer la porte de la salle de douche /WC lorsque vous êtes sur le trône. Les genoux ne passent pas. Le diner est à l'aune. Servie après deux couples arrivés après moi. Pas de ticket du petit déjeuner alors que payé, ce qui met mal à l'aise le personnel présent et moi par la même occasion. Bref j'avais sûrement un chat noir ce jour là.

I expected a regular shuttle service from and to the hotel. Unfortunately, in the evening I had to take a taxi which was expensive. I took the hotel shuttle in the morning, which is also expensive, since it is a short distance to the airport. This made my stay unnecessarily costly.

Booked a taxi service at 5.30am in the morning to get to the airport, the driver didn't show up at this time - tried contacting the place multiple times with no answer and no-one was around at the desk. Then a driver turned up late and didn't have a record of taking us to the airport despite the hotel taking payment. They ended up taking us over 15 minutes late and delayed us at the airport to get the flight. Really poor customer service from this hotel, wouldn't advise anyone to book with the lack of reliability of this hotel

The lobby looks like it's had most of the money thrown at it whilst the food menu is expensive it's far cheaper to order from Domino's down the road in bishop's Stortford.

Excellent,friendly and comfortable stay at this hotel. Definitely recommended.

Basic hotel, no frills. Clean enough, bar was closing down when I arrived at 9.30, but no real ale available anyway so settled for tea in my room. The room was ok, but thats all. It was, however, absolutely freezing cold in there. I was unable to adjust the radiator.

We arrived very late in the night, just after 3am. There was no one on the desk for 20 minutes, despite calling twice. I was not impressed and to add insult to injury, there was no apology either when the receptionist did arrive. It is advertised that the hotel is open 24/7. Other than that, the stay was fine.

Room smelt of cigarette smoke. Building work was going on outside which was not Mentioned when booked. Noisy until 6pm. Room was clean but very dated.

Was told we would get wifi and soundproof rooms. Couldn’t connect the TV to the wifi, spoke to the manager who tried the wifi from outside the door and said it worked so the TV just doesn’t have it. Next morning, cleaners just let themselves into our room whilst we’re still there saying “check out is 11” when my email clearly says 11:30 (this happened at 11:10). Luckily I was standing by the door to be able to half shut it and not allow her in! Beds are so uncomfortable too, I could feel the springs in my back and I could hear everything going on in the room upstairs so definitely not soundproof

Lots of building work being done. Hotel helped out and airport transfers were a lot cheaper with them. Room was cold and with other coming and going they made a lot of noise and the lights going on and off in the corridor did wake you. Not much they can do about that

Nice place good food and noce staff very helpfull very convientb

Decent room for one night in between flights. Comfortable bed and big tub. Some areas in need on non-essential repairs

Currently undergoing renovation, hopefully this will bring it to the 2020 from the 1980's, the full place needs an upgrade. Very basic breakfast on offer.

Good value for money for an early morning flight from Stansted. Good evening meal.