Staf in general is 5 stars, no exceptions! Dorothy is very attentive and assures one feels more than welcome, always a smile and a chat. Rooms are great, do consider the lake side for beautiful sunrises. Dining is an experience on its own, worth your while to enjoy, especially Friday nights with Mongolian Night. The rooftop bar lets you chill and relax, kick back and just be. I stayed for a week, going back in a couple of weeks to again stay here for 10 days.
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