伊利拉昆塔温德姆套房酒店(La Quinta Inn & Suites by Wyndham Erie)

Unfortunately I didnt get insurance, i would have cancelled immediately. This place is nothing like any of the photos. Disgusting interior, Exterior, all over. Cabinet door fell off trying to open mini fridge, chunk of frost so large in mini fridge, you couldnt put a food to go container in it. Basically this whole place was a dump and if i was with my family. I would have left regardless of lising money.

There were no staff to clean room. I had to bring my towels and trash to the front desk. The smoke detector was apart in a drawer. I got stuck in the elevator. Horrible experience, place was being worked on, construction noise. I want my money back.

I booked a room with a jacuzzi tub.. when I arrived the outside of the building was getting redone which was ok but then when I checked in the desk clerk informed me that the two rooms they used for jacuzzi were unable to be used due to a sprinkler leak. I was told I couldn’t get a refund nor a cheaper room. They ended up putting us in a room that was in the middle of construction. It was dirty and very outdated. The tub jets didn’t even work. No money knocked off my bill because I was told that I booked through a 3rd party.

Under renovation but not advices. Tel not working and room kettle too. Noisy also with construction outside

My room was poorly maintained. Damaged furniture/bedding. Bathroom was dirty. Staff was unavailable or aloof. Hotel property in general is poorly maintained and not clean.

Hotel is under construction; pool was freezing cold. Hotel room was dirty. Plenty other nice hotel options to choose from.

The staff was amazing and super helpful.. The building itself is under construction so I'm hoping that's why it looks the way it does. The bathrooms definitely needed to be cleaner.. you could see the mold and other dirt build up along the cracks of the shower. Booking through ******* was a headache. The online part was easy however when I went to check in I was informed that I needed to repay for my hotel room, and I wasn't supposed to be informed on how much the room rate was going to be. When the receptionist called to figure out what was going on he was hung up on once, then put on hold for 15 minutes and then told they would call back... So after 25 to 30 minutes of waiting in the lobby I was finally allowed into the room I had already paid for.

Things were missing from the room, hair dryer, no coffee maker, no bar soap. The staff did provide what we needed. Not enough usb ports for charging. Lady doing the breakfast kept everything stocked and clean.

the property is under construction, the elevator we got stuck in and the shower looked like it was painted and very dirty