索維拉Spot Foret附近酒店

Arrived Thursday 6th July and was given by Omar the choice of 2 rooms both seemed great to me but we chose room 6 that was very Moroccan with large windows looking into the unique centre of the property. Omar along with Mango and the other staff were so helpful always available whether at breakfast , to suggest a Hammam, directions to a restaurant or anything ! The Riad was located close to the city walls from where at sunset you get the most amazing views and it is very well located in the Medina to all the hustle and bustle and only 10 mins away from the outside gates and any taxis needed to travel elsewhere. We loved our stay and would most definitely come again and we loved Essaouira

Second stay at this lovely hotel, specious rooms, nice room view overlooking the ocean, amazing breakfast, will book again

This was the 11th Riad that we had stayed at in Morocco, and unfortunately it was a disappointment from start to finish. We arrived, didn’t even see the receptionist who was hidden behind a glass screen. At every other Riad, we’d been warmly greeted by the staff with mint tea and often biscuits. This was a totally different experience - no tea, no warm welcome, no interest, they didn’t show us around at all, and we only knew there was a roof terrace from other reviews!. Our room (on the 2nd floor when Riad almost empty - why?), was very small, no ac, no hairdryer (they did provide one when asked), no toiletries, no water - these were at all the other Riads. Breakfast was fine, as was the dinner we had one night, but total disengagement of the staff, hardly a word. The Riad is in the medina, and you need a cart to take your luggage. The “busboy” carried our suitcases upstairs (not our fault 2nd floor) and was as miserable as sin. Having read the other reviews, our comments are not the first in this vein, and we wonder why the Riad hasn’t made some changes - go out in the street, we met 2 lovely young men working in the cafe opposite and the stall next door who’d knock spots off their staff!!

酒店裏亞德優秀,非常好的個人接待,微笑和服務,非常乾淨的房間,麗的,現代摩洛哥建築,美麗的海景。 我強烈建議他真的是值得一去的

La villa Garance, dont l’emplacement est central à Essaouira, a un charme évident de par son passé et la restauration réalisée. L’accueil par son propriétaire y est chaleureux. Le personnel du petit déjeuner attentif et très gentil. Le salon du rez de chaussée mériterait toutefois d’être plus investi, c’est peut-être le cas lorsque la cheminée fonctionne ? Une parenthèse fort agréable dans la charmante ville d’Essaouira! Martine

After reading some of the reviews before staying at this hotel I have to say I'm not surprised. I totally agree with the comments that this is not a true 5 star hotel at all. The positives are the location, the pool area and the rooms (to an extent). From one way its only a short walk to the medina and from the other it's a short walk to the beach bars. The pool area is well maintained and very attracting. The rooms are a good size with comfy bed and powerful shower and they are very clean. However, we started off by having to change rooms as the room we were first given had a chipped bath - all the paint had come up off the bottom of the bath so it was unusable, the staff solved this pretty quickly by offering us a room of the same standard one floor above. Nevertheless, I find it shocking that a 5 star hotel would not maintain their rooms in the first place. We found the cleaning staff and concierges very friendly. Some of the breakfast staff and beach staff, less so. One day we sat on the beach beds and felt looked down on and were not treated as well as some of the other guests. This really put us off and prevented us using this area again. Not sure if this is because we are a younger/mixed couple? Overall, the hotel is lacking in a lot of areas and the Accor group need to look into this. I would definitely visit Essaouira again but would probably rent an apartment since the beach and medina have so many options anyway!