探索有健身房的熱門埃克斯莫爾酒店

查看埃克斯莫爾酒店的住客評價

埃克莫爾東海岸希爾頓歡朋套房酒店
4.1/5100 評價
This hotel continues to perplex me. I'm basically forced to stay here due to the location, and it being the only thing nearby. But, for the life of me, I cannot see how this meets Hilton / Hampton Inn standards. First, when I arrived there was nobody at the front desk. Why is this so common nowadays? It never used to happen. After a few moments, a gentlemen who said he was the maintenance man appeared but he said he could not help me (or the other guest trying to buy items from the shop) as he ”didn't know anything about that” - pointing to the PMS system. A few minutes later, the desk person emerged from the bathroom carrying a can of Febreze. Tacky. His radio had been off which explains why the maintenance man couldn't locate him. I should note that none of the people working had uniforms or name tags. As I was handed keys I was told ”the Wi-Fi is down, sorry about that.” According to other reviews on Tripadvisor, this is common and has been ongoing for months. How about you fix it? How about Hilton enforces this critical brand standard? How about the hotel pays the internet provider bill or whatever is the ”real” root cause? The room was just ok. Not dirty; not clean. Acceptable. The toilet was had iron stains in the bowl. One window was fogged; both had failed seals and broken plastic inside. There was a pair of handcuffs left behind by a prior guest - real ones, not fake. Housekeeping obviously missed this, and imagine if a kid got ahold of them. At checkout, a man in a grey Champion hoodie brought me over to the desk to print my folio. Again, no uniform; no nametag. It took 3 minutes to log in a and do this task. As I left and came around the building in my car, this same individual was in the median of US 13 in front of the hotel. Weird all around. There's zero sense of urgency here and every interaction takes 6x longer than it should. The main ”touchpoint” in a hotel is the front desk. A flawless experience here makes up for a mediocre room a lot of the time. There's a very real lack of leadership here, and it shows in the quality of the staff-guest interaction.
智選假日套房酒店埃克斯莫爾- 東海岸
4/5100 評價
我和我的家人在最後一刻來到這裏,我們有一個愉快的經歷,我們會回來的。

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  • 埃克斯莫爾有哪些設有健身房的熱門酒店?

    無論您是到埃克斯莫爾公幹或遊覽,智選假日套房酒店埃克斯莫爾- 東海岸埃克莫爾東海岸希爾頓歡朋套房酒店 都是您的首選酒店。

  • 埃克斯莫爾設有健身房的酒店的平均價格是多少?

    埃克斯莫爾設有健身房的酒店,平日(週一至週四)的平均房價為HK$1,126;週末(週五至週六)的平均房價為HK$1,149。

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酒店資訊

酒店數量2
評價數量200
最高價格HK$3,217
最低價格HK$618
平均價格(平日)HK$1,126
平均價格(週末)HK$1,149