This hotel continues to perplex me. I'm basically forced to stay here due to the location, and it being the only thing nearby. But, for the life of me, I cannot see how this meets Hilton / Hampton Inn standards. First, when I arrived there was nobody at the front desk. Why is this so common nowadays? It never used to happen. After a few moments, a gentlemen who said he was the maintenance man appeared but he said he could not help me (or the other guest trying to buy items from the shop) as he ”didn't know anything about that” - pointing to the PMS system. A few minutes later, the desk person emerged from the bathroom carrying a can of Febreze. Tacky. His radio had been off which explains why the maintenance man couldn't locate him. I should note that none of the people working had uniforms or name tags. As I was handed keys I was told ”the Wi-Fi is down, sorry about that.” According to other reviews on Tripadvisor, this is common and has been ongoing for months. How about you fix it? How about Hilton enforces this critical brand standard? How about the hotel pays the internet provider bill or whatever is the ”real” root cause? The room was just ok. Not dirty; not clean. Acceptable. The toilet was had iron stains in the bowl. One window was fogged; both had failed seals and broken plastic inside. There was a pair of handcuffs left behind by a prior guest - real ones, not fake. Housekeeping obviously missed this, and imagine if a kid got ahold of them. At checkout, a man in a grey Champion hoodie brought me over to the desk to print my folio. Again, no uniform; no nametag. It took 3 minutes to log in a and do this task. As I left and came around the building in my car, this same individual was in the median of US 13 in front of the hotel. Weird all around. There's zero sense of urgency here and every interaction takes 6x longer than it should. The main ”touchpoint” in a hotel is the front desk. A flawless experience here makes up for a mediocre room a lot of the time. There's a very real lack of leadership here, and it shows in the quality of the staff-guest interaction.
若想要遊覽納薩瓦多克斯,納薩瓦多克斯經濟型旅館將會是一個不錯的的住宿之選。最近的機場是阿克馬克郡機場,從酒店出發大約21km距離。您衹需驅車一會,即可方便的到達許多當地著名的旅遊景點包括Franktown United Methodist Church和Holly Grove Vineyards。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
若想要遊覽沃徹普里格,瓦查普里格旅館將會是一個不錯的的住宿之選。酒店距離阿克馬克郡機場僅有7km。酒店位於很便捷到達Wachapreague Charter Fishing Boats的地方。所有極具特色的客房都配備有熨衣設備和空調,讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。您可以到大堂吧與朋友暢飲聊天度過閑暇時光。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Island House Restaurant & Marina(西餐)期待着您的光顧。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
若想要遊覽昂利,富豪旅館將會是一個不錯的的住宿之選。從酒店很方便到達阿克馬克郡機場,僅有5km距離。酒店鄰近多個熱門旅遊景點,包括Turner Sculpture、Eastern Shore Watermen's Museum and Research Center和Holy Trinity Episcopal Church,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客This hotel continues to perplex me. I'm basically forced to stay here due to the location, and it being the only thing nearby. But, for the life of me, I cannot see how this meets Hilton / Hampton Inn standards. First, when I arrived there was nobody at the front desk. Why is this so common nowadays? It never used to happen. After a few moments, a gentlemen who said he was the maintenance man appeared but he said he could not help me (or the other guest trying to buy items from the shop) as he ”didn't know anything about that” - pointing to the PMS system. A few minutes later, the desk person emerged from the bathroom carrying a can of Febreze. Tacky. His radio had been off which explains why the maintenance man couldn't locate him. I should note that none of the people working had uniforms or name tags. As I was handed keys I was told ”the Wi-Fi is down, sorry about that.” According to other reviews on Tripadvisor, this is common and has been ongoing for months. How about you fix it? How about Hilton enforces this critical brand standard? How about the hotel pays the internet provider bill or whatever is the ”real” root cause? The room was just ok. Not dirty; not clean. Acceptable. The toilet was had iron stains in the bowl. One window was fogged; both had failed seals and broken plastic inside. There was a pair of handcuffs left behind by a prior guest - real ones, not fake. Housekeeping obviously missed this, and imagine if a kid got ahold of them. At checkout, a man in a grey Champion hoodie brought me over to the desk to print my folio. Again, no uniform; no nametag. It took 3 minutes to log in a and do this task. As I left and came around the building in my car, this same individual was in the median of US 13 in front of the hotel. Weird all around. There's zero sense of urgency here and every interaction takes 6x longer than it should. The main ”touchpoint” in a hotel is the front desk. A flawless experience here makes up for a mediocre room a lot of the time. There's a very real lack of leadership here, and it shows in the quality of the staff-guest interaction.