費薩拉巴德塞雷納酒店

Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.

Hotel is colonial style with very nice grounds. Feels safe with good security measures.

Comfortable stay - good location

We all went out as a family 15 people. Food was a Buffett system. When we got home we all had food poisoning. Leave the food out too long with no hygiene facilities in place. Needs fresh food to give customers not to leave out all day. Never again. …!!!

It is welcoming, clean, serene and relaxing. Faisalabad Serena 's tranquility and amenities will make you come back again. In sweltering heat outside the room and lobby temperatures were that of a hill resort. Fantastic place!

Very unprofessional and noisy staff they had a party in the lawn and kept working all night. Staff was making noise and no response on complaints. The service was terrible and cleanness was so poor. This hotel is very expensive and offers very poor hygiene, service and facilities. I would not recommend this hotel at all.

Oh, dear reader, sit tight and prepare for a rollercoaster of an experience at the illustrious Serena Faisalabad Hotel, where I recently embarked on a culinary and slumberous adventure that had me questioning the very essence of luxury. Allow me to regale you with the tale of my stay, for it's a story that must be told. The journey began with a smooth check-in that promised a world of opulence and extravagance. But, oh, how appearances can be deceiving! Eager to appease the growling beast within, I wasted no time and headed straight to the 'open court' food area. If only I had listened to the screams emanating from my stomach - they were cries of impending disappointment. The salad bar, adorned with the finest in greens, offered a truly avant-garde experience. I discovered a multi-dish presentation, which was nothing more than a few variations of cucumber, onion, corn, and beans. And the raita? Well, it was as common as they come, devoid of any delicate sauces or chutneys. The salad selection was about as exciting as a cucumber on a dull day. My excitement peaked as I made my way to the BBQ station, anticipating prawns that would tantalize my taste buds. Alas, what I received was a far cry from culinary ecstasy. To my shock and awe, the Malai Boti had bones - bones, I tell you! Even the humble street cafes serve a more dignified Malai Boti experience, sans the inedible surprises. As for the main course, variety was a word sorely lacking in Serena's dictionary. One chicken dish, two vegetables, and a mutton dish as cold as the service, which was colder than a polar bear's toenails. One could argue that even a school cafeteria offers more choice. Dessert, the saving grace of many a mediocre meal, was equally lackluster. The Gurr Walay Chawal were ice-cold, as if they'd been plucked from the Arctic, and the selection of desserts was limited enough to make a child's tea party seem like a lavish banquet. In the end, it was a hefty bill of 4400 rupees that left my wallet feeling lighter and my heart heavier. Serena Faisalabad Hotel, once a beacon of hospitality, now serves as a stark reminder of service degradation at its finest. It's a place where the promise of luxury is but a mirage, a culinary misadventure that one must experience to truly appreciate the depths of disappointment. So, dear reader, if you're looking for an unforgettable experience, Serena Faisalabad might just be the place for you, but perhaps not for the reasons they'd like you to believe.