尋找您在法魯瑪福斯島的完美住宿

This resort is stunning and swimming with wildlife, the staff are so friendly and can't do enough for you. A few small changes would make it perfect, when you are relaxing in your room the doorbell and the phone can go 4-5 times a day and its not relaxing, i had to ask reception to put a stop to this and not to be disturbed until 10.00am after being woken up twice on our first two days. Also to note that cash is not welcome here, we were refused cash multiple times which in turn then left us short with spending money and unable to tip the staff with smaller notes. You are also asked to pay $100 per day on the room, you can refuse this but when you cant pay cash either it becomes very difficult. The Food is outstanding especially on special event nights and restaurants that you need to book on arrival these were lovely. You can get any drinks that you want and they will make it for you with plenty of brands to choose from. As this was our honeymoon they made extra effort with a bottle of champagne in our room, discount in the spa and a free breakfast to the room, these touches didn't go a miss. Some people were unhappy with the weather which is not the resorts fault what so ever, this is obviously out of their control. We stayed from 22nd December - 02nd January 2024 and there were only 2 rainy days whilst we were there. The bars all shut at 11.00pm sharp which could have been made a bit longer or some leeway here as sometimes people wanted to have a couple more drinks. They made Christmas day and News Year Eve very special with food, fireworks and decoration. I would recommend this resort and hopefully will be back soon to see the changes implemented.

跟老婆補度蜜月，一看就賞中這個resort。環境好得沒話可說，天天起牀就直接跳進印度洋去游泳浮潛，海裡盡是七彩繽紛的熱帶魚、鯊魚、魔鬼魚、海膽和海參。服務更是非常的了不起，到處都是親切的笑容，特別是泳池酒吧的Siranthe，給了我非常深刻的印象。 從還沒開始入住就能體會什麼是超級服務。我們3號入住，可是2號晚上就到馬累，渡假村已提前跟我在馬累所住的酒店溝通好隔天我該幾點回到機場那邊去坐內陸機，該往那裡集合。出發前單靠電郵英語溝通還怕中間會有什麼問題錯漏，但最後發現我的擔心都是多餘的，真的是什麼都不用管不用擔心。 唯一不足的是渡假村中的餐廳和食物選擇太少了，晚飯的自助餐確實一般，要去的話真的需要多帶點零食和一些泡麵。

第二次來這家酒店了，真的很喜歡，遠離喧囂，安安靜靜。酒店裝修風格自然隨性，但又非常私密。晚上定這個沙灘的晚飯，就在這個木架子下麪，服務人員會給你用紗幔圍起來，下麪放桌子椅子。吃一次是485美金。包個場看星星。需要提前跟酒店說，否則可能會被“搶”。每一次走的時候酒店人員來碼頭揮手告別，都讓人很感動，而且是快艇開得很遠還在招手。酒店員工培訓的真不錯。

改進的機會: 會議室 1.考慮使用小瓶裝水,可以放進吧檯冰箱。炎熱的一天後喝冷水會改變遊戲規則。 美蘭閣 1.衝浪和草皮:大蝦和龍蝦肉都凍僵了,而且不是很吸引人。烤過之後,肉被部分浸溼,這有點讓人無法忍受。 2.建議:烤肉時,應烹調,不要將食物放在加熱燈下,即羊排、豬排、烤海等。新鮮的烤食品味道更佳,保持高品質。放在加熱燈下烤的食物要麼變得溼透,要麼變得太硬。 3.早餐華夫餅的建議一樣:要按順序做,不要放在盤子裏,準備就緒。 優質服務的例子: 1.瑪麗安娜幫我們準備了冰桶香檳,雖然蜜月評論原本沒有被trip.com和普爾曼登記。她非常有幫助,記得客戶說什麼。頂級分數,非常感謝! 2.所有馬車司機在接送時都打招呼,有些甚至想方設法倒車,以便我們在別墅的淺水區拍攝蝠。真的值得享受優質的服務! 3.所有餐廳的所有服務員都總是問我們是否需要水啓動。感覺就像SOP,但我們喜歡它!始終如一,微笑服務! 真的是一次很棒的經歷,很想再次回來!