Staybridge Suites Temecula - Wine Country

Great place to stay!! The swimming pool is nice too. I stayed 3 nights and had fun with my family.

I used this hotel only for one night, but was perfect and clean

My family of 5 stayed at this hotel for 3 days for a family wedding. At first we though the staff was friendly and hotel seemed clean and we were able to check in early. But as soon as we got to our room the smell of cigarettes or something not pleasant was apparent. Seems maybe like it was a smoking hotel prior to becoming non smoking. All of our clothes and belongings smelled horrible after leaving the hotel. I guess we could have asked for a different room, but it might have smelled of cigarettes as well. So what’s the point especially considering it was a “nonsmoking” hotel. The beds were ok but the couch bed we extremely uncomfortable even for a child and under the sofa bed was not cleaned in quite sometime. The free breakfast was ok, nothing special. There was also several electrical plugs and lights that did not work. Overall i would not choose this hotel again

The room was good however the breakfast in the morning was really bad. Cold everything and no cooked eggs by 9 AM!!! They said they ran out. If a hotel offers a breakfast in the morning til 10 how can they runout by 9? Dont offer breakfast if you cant do it right. The price i paid for the room included breakfast! That was one of the reasons i chose it. I will not return. Sorry..9

Front desk person at night was rude and not helpful with our shower not draining. It also had blood clots. The couch was uber full of pet hair. And one bed had a blood stain. Maybe the sheets were not changed. :/ will never come back here.

There is a great room on the lobby and a firepit outside that youcan hang on with your friends and families who are check in the hotel.

They didn’t have our room ready even though it was an hour past check in but the manager was really nice about it and offered us free snacks from their snack bar. He was super welcoming and even brought pool towels all the way out to the pool for us when we told him they ran out. The hotel is lovely and the room was impeccable and everything is in great condition/looks new not to mention that it was very spacious. It was also nice that they use Dove brand shower products that actually foam and moisturize instead of the cheap stuff most hotels have. They have ample free parking and free breakfast. Definitely a win.

This hotel looks new but unfortunately it isn’t clean. Very Dirty. People leave garbage everywhere outside their rooms. When they say sustainable they mean cheap or cheaper service, not providing guests with services. I stayed 4 nights and no house keeping service was provided when I requested housing keeping services the 2nd night. They have no disabled parking or disabled rooms available since they have disabled guest who live here .The staff was dishonest when I called and asked about disabled room availability and accommodation . All other parking spaces available are very far from the hotel . A lot of guests make noise around the fire pit in the middle of the night and “Staff” does nothing about noise. This hotel is very short staffed and can’t provide adequate service. This hotel is pricey compared to other hotels within the area and they lie and don’t provide service you pay for. I will NEVER stay here again. Report will be made with riverside county regarding inadequate housekeeping service for a hotel this size.

Staff was very professional and courteous Location was easy to find and property was very clean