It was an ok experience. The hotel is a little run down in parts. Service at the dinner rooms were not always the best. The staff are not really bothered and would not give the menu quickly for instance. The room was nice but again it was not in the main block.. there was something missing in the hotels experience. The free evening tea and snack was awful. Yea was made terribly and the snack was tasteless. There are better evening tea service in places with yum snacks. This was plain simple boring and stingy at giving good food.
Personally I would not stay here again.
We stayed at The Z Retreat & Spa for 2 nights and we had a wonderful stay there. The hotel is away from the hustle and bustle of city life, offering a calm and quiet environment. The room was quite spacious, neat and comfy. We had the room decoration done and it was decorated very nicely. The food there was also good. We had the candlelight dinner and the food & drinks were really good. The food is pocket-friendly. The staff there was very courteous and helpful; they answered all your questions promptly and made sure you felt supported. The Z Retreat is a good choice of hotel to stay in if you are planning to visit Gangtok as a couple or with a family. Thank you.