The resort is super beautiful. I found everything was very clean and the staff was great! Alfredo behind the swim up bar was very friendly and always made the best drinks! The guy at the front desk was very welcoming and very sweet to us, I wish I could remember his name! Our room was decorated with balloons, champagne and chocolate cover strawberries for our anniversary. Thanks Barceló family for a wonderful week!
If there were twenty stars I would give them all! This was our fifth year in a row of vacationing at Hotel Mousai! We can't thank you enough for providing us with the most amazing week to unplug and reconnect! Of course it all starts with the most amazing butler there is, Carlos! He is wonderful! Alex at breakfast is by far the best person we have ever had at breakfast! He had my mimosa waiting for me every morning and was so quick and attentive! Cant wait to see him promoted to the pool when we go back next year! Ramon at Noi was also FANTATIC! Then for our friends at the pool! There are not enough good words to say about them! They are truly like family at this point!! Each year it gets harder to choose between the North and South tower because we don't know who will be working where! We were so sad to miss Alan this year, but we were so happy to see our old friends, Ignacio and Rodrigo! We also made great new friends in Guillermo and Omar. Again such an amazing trip and we can't think this amazing staff enough!