Farley奧爾頓塔附近平價酒店預訂

首先,與任何員工無關,所有員工都很可愛,非常包容。員工短缺,大部分問題都在這裏。我們這個星期在這裏住了2晚,作爲一個4人、2個成人和2個3歲以下的孩子。房間不錯很乾淨,但是到了那裏拉出來的牀根本沒被,我們入住大概9.30pm,所以想把女生們弄到牀上就不太理想了。去了電話接待處......電話壞了。我設法在網上找到了旅館接待號碼,所以我打電話給接待處,勞拉從那裏來到房間,帶着牀上用品和額外的毛巾,甚至主動提出爲我鋪牀,我說她不必,但她還是幫助了我,她太棒了帶着我們兩個孩子。老實說,這是我有一段時間以來最好的客戶服務體驗之一。第二天早上,我們準備吃早餐......這真是一團糟。首先,我們費了很大的勁才弄到一張桌子,我們被帶到一個奇怪的小會議室裏,裏面擺滿了髒桌子,我們坐在唯一干淨的房間裏。去拿食物,幾乎所有的東西都用完了,沒有果汁或眼鏡,喝茶和咖啡的杯子。設法弄了一小盤食物,沒有餐具可以一起吃。老實說,嚇壞了。那天晚上,勞拉再次接待了我們的孩子,當她看到我們的時候,她對我們的孩子大驚小怪,我們的孩子絕對愛她,她真的是酒店的功勞。我和她聊天,還有另一個戴着眼鏡的女孩,我記不起她的名字,但她對孩子也很驚訝,無論去哪都有很大的不同,工作人員對我的孩子很友善,總是讓我想回來。第二天早上我們買了一把高椅子,然後又被放進那個奇怪的小房間,桌子上又髒又滿是盤子,一個叫安娜的好女孩爲我們打掃了一遍,爲等待一張桌子而道歉。沒有杯子了,安娜給我買了一個,用我們的早餐得到了少量的果汁,直到它再次跑出來。總之,這是一個人員配置問題,那裏的工作人員都很出色,盡他們所能做到,但是需要更多的工作人員,這是學校暑假,餐廳好像是在2/3工作人員上運行。

Nisha很棒,使我們的住宿更加特別。輝煌的酒店。早餐很好吃,工作人員總是很高興。

Why no recent reviews? I have just paid my third visit to this hotel which surely enjoys the most beautiful location in the stunning Derbyshire Peak District, and in recent years has survived a change of ownership. I booked 3 nights b&b in a classic room with a view. Room 2 was pleasant, a little dated, with a small but adequate bathroom, would be very cramped for double occupancy, but a lovely view if you ignore the scruffy area immediately outside the window. The staff as on previous visits were helpful, friendly and efficient but the visit was spoiled by a penny pinching policy which immediately became apparent. Full b&b price was charged for all rooms, including single for occupation, so I had paid £60 extra for 3 nights for 3 breakfasts I did not have. The dining room menu charged £20 for breakfast, plus a supplement if you wanted smoked salmon, eggs Benedict or other items, or what was described as “specialty coffees” - since when was an Americano coffee “specialty” ? When I queried the charge for the 3 breakfasts I could not possibly have eaten I was told that for those booking b&b packages management justify this by describing breakfast as complimentary - despite minimum £20 charge on the menu !! The restaurant menu also makes an additional charge for various items on the dinner menu, none of which could be described as out of the ordinary, so all in all this left a nasty taste for my friends and I. We also heard that tips added to the bill are not shared with staff, so beware. Yes, the location is stunning and the staff still efficient and friendly but recent financial policy discouraging and we will not be visiting again.

在Groupon預訂的下午茶。來自羅納德的友好微笑在門口問候,他從預訂中知道我們的名字。我們被帶到我們的桌子上,也是炎熱的一天,所以我們的桌子上放了一個風扇。我們非常感激我們的小狗也能和我們一起,獎金。選擇布朗和懷特三明治,自制巧克力,胡蘿蔔蛋糕配烤餅,果醬和鮮奶油伊頓草莓甜點。兩個茶坑,我的是綠茶。需要時茶就加滿,我們得到紙,可以帶回家我們沒有吃的東西。我知道人們說這個地方需要翻新和整潔,我理解,但它是一個很棒的1777年老酒店,有很多特色,所有的員工都很友好,沒有什麼太大的麻煩,就連廚師卡洛斯也來和我們聊天,解釋道所以對我們來說,因爲食物新鮮、自制、美味,我相信他們需要當地人和新顧客的支持來促進他們的生意,希望他們能做到利用這一點來幫助進行任何更新等等,但我們都知道在這些困難時期讓小企業保持漂浮是多麼困難。我們希望你很好,並將傳播這個詞,因爲你的食物應該在小小酒館的座位上找到流浪漢,我們很快就會回來的。再次感謝米歇爾和西蒙