Rooms and breakfast are ok, but don´t eat dinner there!...it ist not nice and they have nothing for vegetarians. If you want to visit the religious sites they are is very nearby. Matrasses are quite hard.
Ótima localização, perto de tudo. Estabelecimento: Limpo, organizado e bem decorado. Excelente atendimento, funcionários atenciosos e prestativos. Ótimo custo-benefício. Dica: Recomendo a hospedagem para quem busca uma opção confortável e bem localizada. excelente.
We enjoyed our stay at Hotel Estrela de Fatima. The location of the hotel is PERFECT, just across from the sanctuary of Our Lady of Fatima. The rooms were clean, very nice and the breakfast was lovely. The staff of the hotel were fabulous. Patricia was extremely helpful and caring. She was very understanding and accommodating in offering us a stay for the next day when we missed our flight. George was very cordial and gave insightful information about the Sanctuary. Vera and Rita were very helpful. THANKS Patricia, George, Vera and Rita for making our stay pleasant, for our family.
In all my years of traveling, I have never been treated as poorly than by a waiter employed by this hotel. My friends and I were part of a religious pilgrimage and the trip included dinner at this hotel. During dinner on Nov. 7, 2023, there were no seats left in the innermost section of the restaurant where for whatever reason, this particular waiter wanted all patrons to sit. However, there were numerous tables and seats less than 10 feet away from this particular section. Since we cannot eat standing up, we asked to be seated in the available tables 10. This waiter was unbelievably rude and yelled “No, go with your tour group!” We explained to him there were no seats left. He glared at us and could not be reasoned with. Make a long story short, we had to WAIT until people were done eating or were asked to eat fast and get up, so we can sit down. We were also told in a very loud disrespectul voice, to just “separate and find a seat with other people”, meaning people we were not traveling with. At the end of the dinner, we quietly approached him and said to him we deserved better treatment than that. We spoke in a very low key voice. I guess, we were hoping he would apologize. We thought maybe he was just having a bad day and that ad the crowd thinned out, he would realize he was out of line and apologize. To our horror, he was as rude as ever and instead of apologizing, he raised his voice again and said “I am superman! You Americans are rude!!!!!” He then rolled his eyes, waived his arms even more, and yelled (literally yelled) more. This is the most shocking encounter we have had in all our years of travelling around the world with a waiter. And of all places, in Fatima. We want to believe this man has problems at home which made him behave so horribly, but management should then sit him down and educate him on the proper way to conduct himself in a place as precious and sacred as Fatima.
We had a small group staying at the Dom Gonzalo Hotel & SPA. The staff was courteous, professional and very helpful . Spacious room , we had one dinner at their restaurant the food was very good . Excellent hotel in a convenient location to the Sanctuary. Thank you to Emanuel and your team for your help and making our clients so happy .
羅沙米斯提卡酒店是結束一整日忙碌的行程或工作後放鬆身心的好去處。 酒店鄰近市內部份熱門景點,距離Basílica de Nossa Senhora de Fátima595m、距離法蒂瑪天主聖三教堂659m,距離Chapel of the Apparitions亦不過是629m。房間內不可吸煙。 住宿的部份客房更設有陽台,享有迷人的山景。到室外的游泳池做舒展手腳,或好好放鬆身心。 健身室於開放,讓住客可以好好鍛鍊身體。此酒店更設有自動售賣機。 為方便住客,住宿亦提供行李寄存。最近的火車站是Pataias,由住宿開車34 min即可到達。 住宿設有停車場,適合自駕遊旅客入住。
訪訪客2024.08.20
Duas coisas que infelizmente notei. O facto de quem pernoita no hotel tem que informar a falta de papel higiénico levantou me a minha atenção para quem esteja a ter uma estadia com mais dias. A segunda, a piscina achei estranho não ter mais chapéus de sol. Fora isso estadia agradável. E sim não tem camas compridas para pessoas altas, a realidade de Portugal, infelizmente.
SSara GouveiaViagem para sair um pouco da rotina e da confusão da cidade. Encontrámos um lugar de paz e tranquilidade, com requinte e decoração único. Cada pormenor, cada detalhe fazem do Luz Houses um lugar único.
O STAF é incrível, de uma simpatia e atenção maravilhosa.
Sem dúvida um local a voltar e a recomendar.
CCamaraMelhor do que isto é impossível. Realmente foi pena ficarmos pouco tempo, pois o conforto Localização, atendimento carinho, não há palavras para descrever. foi maravilhoso
Nuno at the front desk was amazingly helpful finding us a taxi driver that picked us from Lisbon´s airport and drove us directly to Fatima. Location of this hotel is amazing, next block over starts the Sanctuary, nothing better than that. Amazing view, excellent service. Front desk service in english. They lend us wheel chari for the duration of the trip, which was very useful for my elderly mom. Rooms are sparce but comfortable enough. Bathroom suuper nice. The lady at the store next to the hotel was never to be seen, so no to that. Food was very good. All lin all, great air conditioning (with the heat it was wonderful), amazing hotel, would go back? definite yes.
The hotel is cosy and small yet so welcoming with its team. The room was very clean and tidy. The location is amazing since it is a walking distance from the sanctuary. Everybody is helpful at the hotel with whatever information or support you need. The breakfast could have been better. You do not have lactose free or gluten free options. I would definitely stay again at this hotel.
Desilusão Total com o Pequeno Almoço A experiência com o pequeno-almoço no Lux Fátima foi simplesmente inadmissível para um hotel que se apresenta com 4 estrelas. A oferta de alimentos foi extremamente limitada, e a reposição era praticamente inexistente. A qualidade dos alimentos deixava muito a desejar, e a falta de higiene era evidente em vários momentos. Além disso, não havia qualquer descrição dos alimentos disponíveis, tornando tudo ainda mais desorganizado e confuso. Já estive em hotéis de categorias inferiores que ofereceram um serviço muito superior. É uma total falta de respeito com os hóspedes vender a imagem de um pequeno-almoço de qualidade condizente com o estatuto do hotel e, na prática, entregar um serviço tão abaixo do esperado. Definitivamente, esta foi uma das piores experiências de pequeno-almoço que já tive em qualquer hotel. Uma revisão urgente na gestão e na operação do serviço de pequeno almoço é mais do que necessária.
訪訪客Hotel muito bem localizado, basta atravessar a rua para chegar ao Santuário, espaços comuns amplos, bonito, tem sua própria capela dentro dele. Trata-se de um hotel antigo e simples. Dentro da proposta, é válido. Sei que é 3 estrelas, mas senti falta de um frigobar no quarto. Café da manhã bem simples mas suficiente. Equipe atenciosa.