We had a large group take 5 rooms - total of 15 people. Rooms were all ocean view - the top 2 floors of the buildings. View from some rooms is better than others, because of the height of the palm trees. Rooms were a split of king beds and bed settee, and 2 queens. Over Easter room servicing was variable, but was up to par when weekend over.
Parts of the hotel are under renovation with one whole block out, along with the large buffet restaurant area. Alternative areas have been re-assigned to take over.
The area most in need of upgrade is the adult pool and surrounds. The furniture is worn and cushions need replacement, as does the poolside decking. The area is lovely and quiet, but the main pool and surrounds are currently superior.
We had a fabulous time catching up, and made the most of the amenities. The staff were lovely and made the experience memorable.
Would I rate it a five star property - no. As it stands right now, it is more 3.5 star. It will be interesting to see the rooms after the upgrade. Grounds are lovely - well manicured and tidy.
There is an option to have a meal plan, but we went with the a la carte. There are dining options outside the resort, just a short drive/cab away, or you can potentially walk along the beachfront. Plenty of choice onsite also.
We had 2 birthdays in our party during our stay, and the staff went out of their way to make them special.
Disappointing that ******* and/or the Resort did not mention/flag the eligible VIP upgrades.
翻譯