馬爾泰利酒店(Hotel Martelli)

Our story in Hotel martelli started very badly. When we arrive to check in , we were not very welcomed. They gave us very very small room, that room was not related with the pictures. It was very different from the pictures. Air conditioner in the room was very low and when we said it was not enough the staff said it’s maximum. Bathroom was also very small and not clean. We asked a diffirent room the one we see in the pictures the staff said that rooms are not available , when we asked for refund and communicated with ********** only at that time they offered the change the room next day. We needed iron and there was no iron the hotel. The breakfast was also bad. Our experience in there was not so good.

Hôtel super bien situé pour arpenter la ville de long en large, faire de belles visites, de bonnes promenades, et des super découvertes. Une hôtesse à la réception d’une très grande disponibilité et très gentille pour donner de bons conseils

Nossa estadia foi perfeita... recepção ótima, funcionários extremamente agradáveis, limpeza excelente, café da manhã perfeito. voltaremos com certeza.

Toilet did not flush and the shower did not drain. We were given two twins when we booked a double. We asked to switch rooms upon noticing the shower issue and staff was abrasive and did not provide a solution. They said there were no more rooms and they could have a repair man come in the morning. They inquired why we were unhappy with the room after we told them the issues. We didn’t even mention the mold and peeling wallpaper in the room. The next morning they allowed us to move to a new room. This room had the bed we requested but the shower also did not drain. The door to the new room was nearly impossible to unlock and open and staff had to help us open the door. The hotel was not secure. We had to leave our room key at the desk when we left, but upon returning, all we had to give was our room number to be given access to the key, no security check to confirm our identity matched the name. Anyone could have walked in and said a room number and got the key to that room! Don’t stay here!

エアコンをつけても暑く、室内の湿気も気になり、結局ほとんで眠れませんでした。朝食会場も暑かったです。ロビーのあたりはかなりエアコンが効いているのに、宿泊客は暑い環境でおかしいです。イタリアには熱波が来ていますが、それとは関係なく、暑く、湿気が高いホテルです。おすすめしません。

I nas dovrebbero chiuderlo !! Come è possibile che sia legale tale struttura ??