Very simple hotel, with a lot to be improved. The location is great, very central and a few blocks away from the main train station, and also the important sights in Florence. Staff is friendly and helpful, always smiling. The room is not very isolated, the air conditioning does not work, and the heating is switched off. There's no one at the reception during the night. Shower over head does not have enough pressure and does not work. You'll have to use the detachable shower, but gladly you can hang it. TV is very small. No fridge in rooms. Pillows are very small. Reception and rooms are on the 1st floor, so one flight of stairs is necessary to be climbed. Flushing only works again after maybe 10/15 mins.
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