Great location, room sizes and comfortable beds. Lower end of 4 Star range though many operational issues that need to be resolved - poor to spotty wifi (and no cell signal due to the thick walls). The hotel is very understaffed, but the folks who are there do an excellent job/go above and beyond. Other than the nearly non-existent WiFi, broken hair dryer, asked for an iron (cracked so water leaked out the bottom all over the floor), couldn't open the safe (no instructions). And the room had a strange odor (the room had a couple of plug in ear fresheners that did not help). If not for the wonderful location, we would not have enjoyed our stay. These issues are small in themselves, but the lack of staffing made it difficult to resolve.
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