設有水療的佛羅倫薩熱門酒店

Great location, very close to the train station and only a 10 minute walk from Piazza del Duomo and it’s surrounding bars and restaurants. Tram stop right outside is handy if you don’t wish to walk everywhere, but be wary that the trams (and announcements!) run quite late in to the night if you have a room at the front of the hotel as we did. Very comfortable bed with easy to use air conditioning. Weather wasn’t quite good enough to spend any time on the roof terrace, but we did nip up to take a look and it must be amazing in the summer! Reception staff friendly without being overbearing, always say hello on the way past and very quickly solved an issue we had with our air conditioning.

A beautiful hotel that is not your typical high rise hotel, but more of a large estate. Beautiful grounds and the rooms are well appointed. We had stayed here 5 years ago and enjoyed ourselves so we decided to return, with our daughter. Since there were 3 of us, we booked the Superior Triple Room which turned out to be a sleeper sofa on the first floor and narrow steps leading to the bed upstairs. I wasn't expecting this from the pictures on the website because if I had seen this room, I would not have booked it. The air conditioning was fine on the first floor, however, there was no air making it upstairs so it was hot up there. Beds and pillows were comfortable. There was no TV guide, so you had to scroll through each channel to see what was on each channel. The restaurant was very nice, as was the bar, however, they are very understaffed as it seems to be common all over. There was one waiter in the restaurant to handle about 10 tables, so there was a delay in getting your order. My daughter ordered her beef fillet medium well - it came out rare. We asked the waiter to have them cook it longer, he took it, but we never got it back. When leaving, he apologized about never getting it back to her, that was fine, a minor slip up. The next night that same waiter was working the bar and I joked with him that he does everything, nice guy. People should know that the hotel is outside of Florence, and you either take the shuttle for 7.50 Euro, or a taxi (which will cost about 25 - 30 euros each way. You will NOT walk to anywhere from this hotel, however it is a very relaxing location.

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.

我和妻子在這家酒店慶祝結婚27週年，我們都很喜歡這裏。我應該用盡溢美之詞來讚賞這裏偌大而精美的花園，但這會對這家華麗的酒店（無論你是住在酒店主建築還是別墅，你也會有如此感受）和出色的服務不公平。入住的每一刻，他們都會讓你覺得自己被重視。酒店泳池區域很棒，它距離市中心衹有一小段步行距離。這不僅是一家五星級酒店-它提供的遠不僅於此。這不僅是一個普通的五星級酒店的點評。這是一個強烈的好評。酒店透露着一種古典的優質感，如果你想在佛羅倫薩停留的時候，入住一個難忘和特別的地方，強烈推薦你來這裏。

It was our first time at Palazzo Castri 1874. And we would come again, when we are in Florence the next time. The Location in the centre of Florence is just great. Everything is in walking distance. Even the main station. And nearby you can find a lot of restaurants. If you travel by car you can book a convenient and safe parking service. The rooms are nice and with everything provided you need. And the garden is awesome. We loved it.

We spent 3 night in 3 different cities on our trip. This was our favorite hotel on our trip. Beds were super comfy and the place was very clean. The staff went above and beyond for us as we asked for recommendations for restaurants and they made reservations for us and sent us text messages once they were confirmed. The best part about this place is the courtyard. Gorgeous. We would grab a drink at the bar and then go out to the courtyard to enjoy it. There is a hot tub out there as well but we did not use it. Bartenders were all very friendly. The location is perfect. Far enough away from the hustle and bustle but more than close enough to walk to everything, which we did. No need for public transportation to get to and from the hotel. High recommend!

舒適的床；非常樂於助人和友好的員工；通過他們預定了一些旅行團，包括汽車和司機到我們的下一站-博洛尼亞；歡樂時光；您也可以通過酒吧點餐。這些飯菜非常好，早餐很棒。 靠近聖洛倫佐廣場（許多小吃店），而且靠近大教堂。輕鬆步行至佛羅倫薩所有景點。 房間有點溫暖（即使是二月，外面的溫度還是在六十年代），但是您可以打開大窗戶為房間降溫。 儘管我帶了電源適配器，但它們不適合放在床旁的插座中，所以禮賓部為我們提供了正確的適配器，以便我可以使用CPAP。

這家酒店太棒了。這是一家爲客人提供這麼多的小酒店。我們在這裏住了6天,所以我們預訂了套房。房間很棒,有足夠的空間睡覺和坐着,以及很棒的衣櫃空間和漂亮的浴室。禮賓部很棒,禮賓部協助我們制定旅行計劃,安排了很棒的導遊,併爲晚餐做了很棒的推薦。每天的早餐很棒,有很好的選擇和美妙的服務。我們的位置很好 - 靠近火車站和大教堂。我們喜歡晚上在酒吧打檯球和喝一杯。這將是我們返回佛羅倫薩時預訂的酒店。一切都很棒。

佛洛倫薩的酒店就和這個城市一樣老，這間四星酒店也不例外，絕不能用國內的四星標準來評價歐洲的四星酒店，那樣心態會失衡！酒店房間和宣傳圖片的落差還是很大，第一次分配的房間和我預訂的房間圖片完全不同，向前台質詢，還是很nice的幫我調整了另外一間。酒店位置還是很好，出了火車站走5分鐘就到了，去主要景點都可以走路慢搖過去，早餐一般，房間傢俱雖然舊，但還是很乾凈，床還是蠻舒服，衞生間設施比傢俱要新一點。最大的優點還是方便，酒店旁邊還有一間家樂福的快捷超市。

When we went to Rome on March 23 this year, we booked a Superior Double Room in Borghese Palace Art Hotel for the next night. On March 24, we arrived in Florence by morning train and checked into the hotel at about 10. We left our things in the registration area and went to see the sights. Extremely tired, we returned to the hotel around 6 in the evening in hope of a long-awaited rest. The hotel staff led us through the back door to a service room with one wall 2/3 the height of a normal wall, connected to the old service entrance. Through the glass door of which the light from the hall entered the room. The room had a double bed and another bunk bed for 2 persons. This room obviously did not look like a Superior Double Room for 197.49 Euro. We said that this was not the room the photos of which were displayed on the hotel website and we would not take it. We asked what about our room. It turned out that our room was occupied. To our surprise, a young girl told us that at the same time when we placed the online order, other people also placed an order and the other people's order went through. Then we asked why the staff team did not say anything and they registered us in the morning and there was no good answer. She called the manager and informed us that they would return the money to us. We asked if they could help us with a new place. They answered categorically that it was not their responsibility. We were really tired from walking all day and were left to find a place ourselves. It was already dark out. I went to look for a hotel in the area, and my husband, cancer patient, was looking for a hotel on the Internet.Having walked 5 additional kilometers to no avail but my husband found accommodation. We walked another 17 minutes towards the train station and entered a very pleasant reconstructed modern hotel with friendly staff - the Urban Globus Hotel. By the way, they showed us a wonderful place next to the hotel - the Market Place, on the 2nd floor of which there is a series of restaurants where there is food for every taste. The owners or managers there are young guys, they were so worried that we would leave before breakfast that they left us food at the door at night. It was certainty a time of contrast.