PSA: Google ”Quality Inn Corporate” to get your refund (vs. trying to go through the front desk-as they will make excuses and avoid you) for this disgusting, filthy, unsafe joke of a hotel! (You deserve your money back, as it's COMPLETE false advertising and the scariest hotel I've EVER seen!) The pictures of the website are false advertising (as they portray clean rooms with nice furniture and bedding). Couldn't be further from the HORROR of a reality!!!!! I've never seen something so horriffic in 25 years of hotel stays!!!! INSTEAD, when you arrive, your hotel room is in a longterm-rental space where you will share space with (sketchy) people who reside there long-term. The parking lot is full of drug deals, people without teeth and half-dressed wandering, broken down cars, people carrying weapons (yes, I passed a man with a knife on my way through the parking lot), cops called constantly, so you will definitely feel afraid leaving your car there. If you're brave enough to park and continue into the (run-down/sketchy) building through the ”security door” (where you are supposed to insert your hotel card to access the building for ”security”), you will find the security DOES NOT WORK and the access to the building is open/unlocked for anyone to enter!!!! (***). Then, you will wander down a dimly-lit hallway with carpet that looks like it hasn't been vacuumed in months/if ever (there was literally crunchy food ground into the carpet!!!) with HORRENDOUS odor (a combination of body odor, mold, and microwave meals) permeating the air to where you feel you'll be sick. THEN, when you finally do get through the maze of sketchy characters to your room, you will find there is NO CARPET (sheer linolium/concrete), all lamps unplugged, mismatched/beat up/stained furniture, and a sliding glass door that doesn't lock with janky curtains haphazardly hanging/covering only part of it. Every surface is grimy/filthy. Table tops are covered with sticky stuff, stains, and scuff marks. The beds and couches have stains on them. There is liquid (urine maybe?) on the (cement) floor. The mattress has bed bugs and/or boogers crusted into the seam (yuck, yuck, yuck!!!!) and no headboard attached to the wall. FIre alarm and ceiling have a bug spatter or mildew/mold spackled on it in addition to a layer of yellow grime............is this real????? :( If you're like me, you will RUN FOR THE HILLS as you've never seen something so unsafe/scary/disgusting, and run right back to the front desk to demand a refund so you can leave. Front desk staff will be evasive and unhelpful in processing the refund and allude it's YOUR FAULT because you booked through a 3rd party company and give you an email for ”Felicia at corporate” who will never respond. Finally (after attempting to work directly with the front desk staff for 24 hours-who continued ignoring me), I googled Corporate for Quality Inn, I got through to a person who apologized for my terrible ”stay” and processed my
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