First I don't think the room was made up well, especially the bed. The shower curtain has seen better days. The room smelled like smoke. I waited 15 Mn between 9.15 pm and 9.30 pm to get a drink at the bar, the bartender had vanished. The pool was not very clean, but the towels and chairs were nice. No coffee was offered, no ritual, nothing that makes a R hotel special. Compared to the Renaissance midtown west in NYC, it's pathetic. Now the staff was very nice, an early check in and late check out were given, the reception staff was great. They are better hotels with bars and restaurant for the same price or less.
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